Tanty A. Freeman II

Email: ad0v2c@r.postjobfree.com Phone: 910-***-**** LinkedIn Profile

Attentive, motivated professional seeking entry-level position in IT/network security. Diligent about self-study and hands-on application to demonstrate both technical and soft skills. Proficient in network design, troubleshooting, and support and have more than 15 years of customer service experience. Open to positions that involve network troubleshooting, security analyst, cybersecurity, or related tasks.

Education and Certifications

East Columbus High School May 2003

Cisco Networking Essentials Certification December 2022 Cisco Certified Networking Associate (CCNA) In progress Microsoft Cybersecurity Analyst Certification In progress Work Experience

MDB, Inc., Durham, North Carolina

IT Assistant and Fellow August 2023 - Present

● Helping with setup and configuration of server room and computers in new office location.

● Conducting research on MSPs, remote help, and patch management systems for deployment in network infrastructure.

● Learning ISO 27001 standard and additional security policies. TSI, Dumfries, Virginia

Cyber Security Intern September 2023 - October 2023

● Gained understanding of the help desk ticketing system and implementing security policies for consulting firm.

FedEx Ground, Wilmington, North Carolina

Delivery Driver August 2022 - August 2023

June 2016 - August 2020

● Performed primary responsibilities associated with assigned FedEx home delivery, including but not limited to loading and delivering packages for assigned routes and inspecting FedEx vehicles to ensure safe and proper use.

● Increased awareness of potential safety and security risks in various environments. I provided training and implementation of security measures to new and existing employees. Decreased percentage in overall customer complaints by instructing in mitigation practices in a constantly changing environment.

● Trained new hires in Fedex policies and procedures. 1

Tanty A. Freeman II

Email: ad0v2c@r.postjobfree.com Phone: 910-***-**** LinkedIn Profile Coastal Horizons Center PPW, Whiteville, North Carolina Peer Support Specialist August 2020 - February 2022

● Provided one on one care to mental health and substance abuse clients to assist in identifying origins of patterns related to substance abuse and mental health diagnosis.

● Created plans of implementation to address short term and long-term recovery solutions.

● Facilitated weekly group meetings that focused on successes of each tailored plan. Carefully documented each one-on-one session, group meetings, phone calls and strategic planning for each client.

● Worked closely with each team member to enhance communication effectiveness to present material and planning to state representatives. Successful in client program completion and recovery.

USPS, Wilmington, North Carolina

City Letter Carrier August 2005 - March 2011

● Provided onsite training in policy, procedure and safety to new carriers.

● Scored among the highest in the onboarding Postal Exam for identifying errors, suspicious patterns, memorization and profile building.

● Increased awareness of potential safety and security risks in various environments.

● Provided training and implementation of security measures to new and existing employees. Decreased percentage in overall customer complaints by instructing in mitigation practices in a constantly changing environment.

Skills and Tools

● Proficient in use of computer software and interfaces for network troubleshooting, configuration, and setup (LAN).

● Experienced with Cisco CLI, WireShark, Packet Tracer and building simple and complex networks.

● Experienced with setup and installation of Starlink Internet systems.

● Foundational understanding of NIST controls and standards.

● Skilled at noticing patterns, vulnerabilities, and potential attacks for the use of profile constructing.

● Adaptable and strategic problem solver. Attentive to detail and performance-driven on both a personal and organizational/company level.

● Team-oriented, natural leader, and motivated to help others succeed. 2

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