MUOEMENAM OGUGUA EMMANUEL

** ******* ******, *****, *****-Iganmu, Lagos. Nigeria.

Mobile: +234********** Email: ad0v0o@r.postjobfree.com

CAREER OBJECTIVE

Highly Organized Manager skilled in leading teams, managing daily operations, and boosting customer satisfaction. Achieved success in increasing sales and profits through excellent support services, resolving customer complaints and overseeing staff performance. Committed to providing exceptional customer service and operational compliance.

WORK EXPERIENCE

2020-Date Assistant Manager, Engineering & Product Support, Katchey, Co Ltd.

Supervise team of Engineers.

Carry out roles specified under EPS coordinator.

2011-2020 Engineering and Product Support Coordinator, Katchey Company Ltd

Supervised team of Engineers.

Carried out roles specified under Service Engineer.

Trained the business development team on product lines.

Assisted BDs on Product selection to ensure they meet customers’ needs and application

2007-2011 Service Engineer (Spectroscopy & General Lab), Katchey Company Ltd

Installed, serviced and maintained analytical instruments like GCs, AAS, GCMS, HPLCs, ICs balances, AAS, FT-IR, UVs etc, conducted end user trainings and provided after sales support services in line with Original Equipment Manufacturer’s (OEMs) specification.

Carried out Qualification (IQ/OQ/PQ) and Validation on Lab water systems, Pharmaceutical control instruments etc.

Serviced and maintained Oil and Gas laboratory instruments like TAN Analyzers, Pour Point Analyzers, Flash point Analyzers, Sulphur-in-oil Analyzers, Salt-in-Crude Analyzers, Auto Distillation Equipment, Viscosity meters, Lab Water Systems etc for Chevron, NLNG etc.

Installed, serviced, and maintained Medical Diagnostic instruments like Hematology Analyzers, ISE analyzers, Chemistry analyzers, Elisa Readers etc conducted end user trainings and provided after sales support services in line with Original Equipment Manufacturer’s (OEMs) specification.

Trained the business development team on product lines.

Conducted end user refresher training to customers on various analytical instruments such as HPLCs, ICs, GCs, GCMS and LCMS from manufacturers like Thermo, Shimadzu, Perkin Elmer Hitachi, PG and Metrohm etc.

2004 Industrial Training at Power Holding Company of Nigeria (PHCN) Ijora District.

Carried out the planning and Construction of new Substations within Ijora district.

Carried out operation and Maintenance of injection substations, overhead electrical lines, Ring Main Units (RMUs), Transformers, Feeder pillars, underground armoured cables etc. within Ijora district which embraces Mushin, Ijora, Ijesha, Orile and Surulere Business Units.

Carried out the coordination/calibration of tripping sections for safe forced isolations. Also carried out metering and control of both Transmission and Distribution injection substations.

Projects and Achievements

Installation and validation of Laboratory water systems in all the NAFDAC laboratories in Nigeria.

Implementation of maintenance service agreement on laboratory equipment with key accounts like NLNG, GSK and Chevron Nigeria.

Supervision and implementation of various laboratory supplies and equipment contract awards in Universities, Regulatory, Research institutes and Manufacturing facilities in Nigeria.

Design and construction of Robotic Liquid Filling and Sealing Machine with compensation on voltage drop.

EDUCATION

2001-2005 B.Eng Electrical/Electronic & Computer Engineering

Nnamdi Azikiwe University, Awka.

CLASS OF DEGREE: SECOND CLASS UPPER DIVISION

Additional Information - Trainings Attended

ICAP PRO Inductively Coupled Plasma Optical Emission Spectrophotometer Training by Thermo, August 2022

Trace 1600 Series Gas Chromatograph and AI-AS 1610 Installation and Service Training by Thermo, June 2022

Trace 1300 Series Gas Chromatograph Installation and Basic Service Training by Thermo, Jan 2022

Field Service Engineer Training on Air Samplers and Spectrophotometers by Merck, Feb 2022

Chromeleon 7.2 Training by Thermo Scientific, Jan 2022

PicoSpin 45/80 Series I-II Install/Repair/PM Training, Oct 2021

Fourier Transform Infrared Spectrophotometer Service Training (Theory/Modules), September 2021

Nicolet IS5 FT-IR Service Training by Thermo, September 2021

ICAP 7000 Inductively Coupled Plasma Optical Emission Spectrophotometer Training by Thermo, August 2021

Genesys 30 UV/Vis Spectrophotometer Training by Thermo, June 2021

High Performance Liquid Chromatograph Ultimate 3000 Analytical Installation, Qualification and Maintenance Service Training by Thermo, Oct 2021

Installation, Service and Validation training on IQ and Large 2 series Lab water systems by Merck Millipore in Gulf Scientific Corporation (GSC) Dubai, 2019.

Service Training on Thermo ICE 3300 Series Atomic Absorption Spectrophotometers at the Thermo Factory, Bremen, Germany, 2018.

Internal Audit training for ISO 9001:2015 QMS Certification process by Mav Solution, Lagos, 2018

Training on Move 100 Colorimeter for analysis of chemical parameters in water by Merck, Lagos, 2016.

Laboratory water systems validation training by Merck Millipore, France, 2015

Training on Mindray Medical Diagnostic instruments by Mindray, Lagos, 2015

Installation and service training on Laboratory Water Systems by Merck Millipore in Gulf Scientific Corporation (GSC) Dubai, 2014.

Internal Audit training for ISO 9001:2008 QMS Certification process by Mav Solution, Lagos, 2013

Installation, Operational and Maintenance training on Ion Chromatography – THERMO

Dionex (Europe), Switzerland 2013

Installation, Operational and Maintenance training on Pharmacetical control instruments such as Dissolution testers, Disintegration testers, Hardness etc – ERWEKA (Europe), Germany 2011.

Training on Laboratory safety, chemical grades and Good laboratory practice (GLP) by Merck Chemicals (pty) south Africa, 2010

Training on Chromatography and Gas generators- HTDS & Peak Scientific, France 2009.

Training on Medical Diagnostic instruments by SFRI sarl France in 2008.

HOBBIES AND INTERESTS

Reading, watching football and making good friends

REFEREES: Available on request

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