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Customer Service Shift Manager

Location:
Kitchener, ON, Canada
Posted:
November 04, 2023

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Resume:

EXPERIENCE

Plans and directs the day to day operations of

the store.

Develop strategies to improve customer service.

Create store policies and marketing programs

that will increase sales.

Make sure that all employees are aware of new

advancements and policies.

Burger Company

Shift Manager Jan 2021 - Jul 2023

EDUCATION

PG in Development & Leadership

Program(Pursuing)

Conestoga College, Downtown

MBA in Finance

Symbiosis Distance Learning

B.Com

Delhi University

X & XII

CBSE, Delhi

Coordinating store activities and operations to

secure efficiency and compliance.

Supervising administrative staff and dividing

responsibilities to ensure performance.

Keep stock of supplies and place orders when

necessary.

Submit timely reports and prepare

presentations/proposals as assigned.

Assist colleagues whenever necessary.

Raj Mandir

Store Administrator Jul 2019 -Dec 2020

Nikita Goyal

MANAGER

SKILLS

Flexible

Goal Oriented

Believe in hard and smart work.

Creative

Time Management

Proactive

CONTACT ME

Kitchener, Ontario

+1-437-***-****

ad0uzk@r.postjobfree.com

LANGUAGES SPOKEN

HINDI - Fluent

ENGLISH - Fluent

Manage transactions with customers using cash

registers.

Scan goods and ensure pricing is accurate.

Collect payments whether in cash or credit.

Issue receipts, refunds, change or tickets.

Resolve customer complaints, guide them and

provide relevant information.

Track transactions on balance sheets and report

if there are any discrepancies.

Reliance Super Mart

Cashier Dec 2017 -Jun 2019

Proficient Shift Manager knowledge about scheduling, money handling and team management. Adept at

handling all areas of operations. Eager to develop and advance professionally into a more challenging position.



Contact this candidate