Rijul Saxena

Portfolio: risaxe.com linkedin.com/in/risaxe ad0uxj@r.postjobfree.com 206-***-**** Indianapolis, IN EXPERIENCE

Lead User Experience Researcher – Purkayastha Lab for Health Informatics – Indianapolis Aug 2022 – Present

● Spearheading a 4-member research team, orchestrating 100+ hours of observations and 25+ intensive on-site interviews with Radiologists, fueling the creation of advanced AI solutions for swift detection and diagnosis

● Conducted field studies with Radiologists, culminating in a prototype for an assistive and open source AI image detection technology

● Designed 4 distinct research initiatives through meticulous literature analysis and method selection, ensuring rigorous project management from inception to completion User Experience Researcher – Lollypop Design Studio – Bangalore, India Dec 2021 – Jun 2022

● Collaborated with 5 stakeholder teams, aligning research plans with business goals, employing optimal methods, testing protocols, and recruitment strategies

● Organized a squad of researchers, conducting 50+ interviews, remote usability tests, and field studies, increasing B2B e-commerce engagement by 15% and purchases by 10% in the Pharmaceutical & FMCG industries

● Guided a team of researchers to deliver redesign recommendations rooted in 10+ expert interviews, stakeholder consultations, 3 focused groups, and 20+ usability tests leading to a 15% reduction in user support tickets

● Implemented enhancements like live note-taking and data coding and addressing training gaps to educate the team in motivational analysis that slashed the project timelines by 30% User Experience Researcher Assistant – PeepalDesign – Bangalore, India Jun 2021 – Sep 2021

● Conducted a week-long diary study involving 40+ participants, extracting insights into user emotions and behaviors to shape the Facebook mobile app's content strategy

● Co-led research for Google's “Read Along” app redesign for kids aged 7-12 by moderating sessions, guiding impactful design decisions bolstering user experience, and informing decision-making

● Facilitated 2 incisive exploratory and usability studies for WhatsApp, leveraging 20+ interviews, usability tests, and A/B experiments to dissect design and copy impact, thus deepening comprehension of customer needs Research Assistant – Defence Institute of Psychological Research – Delhi, India Dec 2018 – Aug 2020

● Refined a Knowledge Management System (KMS) through 20+ crafted UX recommendations, achieved by methodical design audits

● Initiated research in the area of ‘Graph theoretical analysis of functional brain networks' in the Human Engineering and Factors department

● Assisted in the project ‘Estimation of Pilot Mental Workload in a Flight Simulator’ in the form of report writing, data collection, and analysis

Content Writer – Pearson – London, UK Feb 2020 – Apr 2020

● Authored and reviewed revision changes for two mainstream psychology textbooks: Ciccarelli: Psychology, 6e, Global Edition and Woolfolk's Educational Psychology 14e, Global Edition EDUCATION

Master of Science in Human Computer Interaction – Indiana University – Indianapolis, IN 4.0 GPA Master of Arts in Psychology – Banaras Hindu University – Varanasi, India 4.0 GPA Bachelor of Arts in Psychology (Honors) – University of Delhi – New Delhi, India 4.0 GPA SKILLS

Qualitative Research: Interviews, Usability Tests, Field Studies, Design Audit, Focus Groups, Diary Studies Quantiative Research: Surveys, Logs Analysis, Usability Benchmarking, A/B testing, Clickstream Analysis Illustrations: Personas, Journey Maps, Concept Maps, Empathy Maps Software: Figma, Excel, Qualtrics, SPSS, Atlas.ti, Miro, UserZoom, Balsamiq