Customer Service Representative

Lauren Hill

Hattiesburg, MS *****

****************@*****.***

+1-769-***-****

Work Experience

Customer Service Representative

Maximus

April 2020 to June 2022

• Managed customer accounts

• Greeted customers

• Conducted customer service surveys

• Booked appointments for clients

• Worked in the inbound call center

• Created call center scripts

• Assisted customers via live chat

• Responsible for troubleshooting applications

Customer Service Representative

SaviLinx - Hattiesburg, MS

June 2019 to February 2020

• Provides customer support through telephone calls, email, text, and chat technologies.

• Accurately documents all correspondence with end-users and transfers callers to the correct department.

Education

High school diploma

Hattiesburg high school - Hattiesburg, MS

August 2016 to August 2019

High school diploma

Hattiesburg high - Hattiesburg, MS

August 2016 to August 2019

High school diploma

Skills

• Assembly

• Manufacturing

• Microsoft Word

• Cleaning Experience

• Machining

• Live Chat

• Account Management

• Cold Calling

• Quality Assurance

• Technical Support

• Help Desk

• Sales

• Driving

• Delivery driver experience

• Communication skills

Contact this candidate