Technical Support General Manager
Resume:
Yahalom Ron
San Antonio, TX *****
**********@*****.***
Work Experience
Technical Support Specialist
Frontier Communications - San Antonio, TX
November 2018 to April 2020
Responsible for assisting customers with technical support issues. Walk-in customers through step by step process to reset functionality of communications in their home. Take detailed notes regarding how customer was assisted during call. Assessing customers situation with technical issues and scheduling appointments for technicians to come and further assist physically at the location of the customer. General Manager (GM)
Jack in the Box - San Antonio, TX
July 2017 to October 2018
Running a fully operational Jack in the box restaurant including drive-thru Assistant Manager
Panera Bread TXRG - San Antonio, TX
January 2016 to June 2017
Manager
Whataburger
October 2013 to December 2015
Assistant General Manager
McDonald's
August 2010 to October 2013
Office Manager
AAA Limousines
February 2007 to June 2010
Education
Northwest Vista College
Skills
• Management (10+ years)
• Ability To Multi-Task (10+ years)
• Answering Phones (10+ years)
• Attention To Detail (10+ years)
• Branding (10+ years)
• Customer Service (10+ years)
• Computer Skills (10+ years)
• Client Relations (10+ years)
• Training (10+ years)
• Office Management (10+ years)
• Windows
• Help desk
• Communication skills
Certifications and Licenses
ServSafe Certification
October 2013 to October 2018
Certified to handle and prepare foods in a safe manner.
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