DOROTHY ADDAI

*** ****** ***** ****, ********, ON L6R 0E3

ad0uty@r.postjobfree.com +1-437-***-****

PROFESSIONAL SUMMARY

I am a highly motivated person with a passion for delivering exceptional customer service wherever I find myself. I possess excellent communication skills and the ability to rise in a fast-paced environment.

SKILLS

Excellent verbal and written communication

Committed to ethical practices in managing sensitive information.

Exceptional attention to detail and ability to effectively balance multiple priorities.

Inbound/ outbound calls

Data entry skills

Intermediate experience in a variety of computer applications, including Word and Excel

EDUCATION

Serwa Nyarko Senior High School, Kumasi – Ghana

EMPLOYMENT HISTORY

McDonald's

Crew Member January 2023 – August 2023

Greet customers upon their arrival and thank them as they leave.

Follow the food safety regulations and standards.

Preparing food in accordance with the chain’s specifications.

Clean and maintain the designated area during the shift.

Take orders from customers correctly and efficiently.

Resolve customers’ complaints when needed.

Pizza Pizza

Team Member September 2022 – December 2023

Receive payments by cash, debit, or credit card.

Swept, mopped, and cleaned the dining area, restrooms, behind the counter, and empty garbage after the end of my shift.

Cleaned dishwashing and food-serving areas throughout each shift to maintain health code standards.

Stock shelves and refrigerators and help with food preparation.

Hooga Ltd.

Packaging and Delivery January 2021 – June 2022

Pack, weigh, and label completed items for storage delivery.

Follow all company guidelines regarding packaging.

Identify and separate defective items.

Properly use packaging materials, including hand tools, glues, nails, padding, etc.

Keep complete records of all materials that go through the warehouse.

Maintain a clean work area.

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