Katy Mattingly

*** *. ******* ******

Indianapolis, IN 46219

317-***-****

ad0usg@r.postjobfree.com

OBJECTIVE

To find a long-term position that proves to be the best fit for myself and my employer.

EDUCATION

Roncalli High School

Indianapolis, Indiana

August 1999- June 2003

Liberal Arts Diploma

EXPERIENCE

Leo’s Market and Eatery

Shift Manager, Indianpolis, IN

April 2023- October 2023

Assisted customers with smooth checkout process and upsale items when necessary. Answered customer questions and handled issues promptly and satisfactorily.

Managed 2nd shift employees, made sure store operations ran smoothly in store manager absence and performed closing duties.

Instacart

Personal Shopper, Indianapolis, IN

July 2020- January 2023

Gig Work

Assisted customers with shopping and delivery of grocery store orders. Shopped big chain grocery stores and drug stores.

SHO-PRO of Indiana, Inc.

Front Office, Lawrence, IN

September 2017- June 2020

Family Owned Home Improvement Company

•Administrative Assistant; answered phone, transfered calls, inventoried office supplies, assisted with scheduled installs and services

•Finance Manager; payroll, obtaining credit scores, processing credit/debit cards, working with Finance companies to secure funds, scheduled projects.

Lowe's Central Production Office

Installer Contact Group, Indianapolis, IN

July 2016- August 2017

Assisted approximately 600 Lowe's Home Improvement Stores in the Midwest and East Coast with installation process and projects

TeleServices Direct

Customer Service Rep, Anderson, IN

August 2014- June 2016

AT&T Business customer call center. Assisted customers with any questions or concerns, U-Verse, Mobile, Internet set up. Some sales required.

SKILLS

- Microsoft Word, Excel, PowerPoint

- Typing (50-70 wpm)

- Customer Service

REFERENCES

Available Upon Request

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