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Customer Service Representative

Location:
Glendale, AZ, 85302
Posted:
November 04, 2023

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Resume:

Brittany

Gray

480-***-****

SUMMARY

Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies. Ambitious student pursuing Substance Use Mental Health Disorders degree eager to contribute developed knowledge out in the feild. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

SKILLS

Household organization

Client relationship management

Patient Care

Meal planning

EXPERIENCE

Live in Caretaker

Gold Canyon, AZ

Mother In Law/ Sep 2021 to Current

Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Helped clients stay happy and healthy by providing mental and emotional support. Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.

Planned optimal meals based on established nutritional plans. Organized and administered medications on schedules to alleviate symptoms and improve quality of life.

Organized games and other activities to engage clients and offer mental stimulation. Built strong and trusting rapport with clients and loved ones. Prepared food and helped patients eat to support healthy nutrition. Monitored health and well-being of clients and reported significant health changes. Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean. Checked mail, shopped for groceries and handled bill payments. Self Employed

Denver, CO

Self/ Nov 2017 to Nov 2019

Obtain odd jobs helping people find affordable ways to fix up their home, Babysitting, House Cleaning, Caretaking for the elderly, Dog Walking. Secretary

Denver, CO

All American Window Tinting Of Denver/ Oct 2012 to Jan 2013 Maintained organized filing system of paper and electronic documents. Coordinated communications, including taking calls, responding to emails and interfacing with clients.

Created agendas, meeting notes and other documents to enhance collaborative process.

Established clear and consistent administrative procedures to minimize errors and avoidable delays.

Fostered productivity by coordinating itinerary and scheduling appointments. Assisted with answering phones, filing paperwork, entering data. EDUCATION AND TRAINING

Associate of Applied Science: Substance Use Mental Health Disorders Maricopa Community Colleges - Rio Salado Community College Expected in Mar 2023 Tempe, AZ

ACCOMPLISHMENTS

I had the amazing opportunity to participate in the PBS documentary series Road Trip Nation and travel around the nation and interview the alumni from my college Rio Salado. The main goal of the road trip is to travel in a RV doing interviews to get insite on other peoples success stories and to gain knowledge on how to define your own unique road to success. It was the opportunity of a lifetime.



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