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Project Manager Customer Service

Location:
Charlotte, NC
Salary:
40,000
Posted:
November 04, 2023

Contact this candidate

Resume:

Robert V. Hudson

**** * ******, **** ********, SC 29219

Phone: 843-***-**** – ad0up2@r.postjobfree.com

PROFFESIONAL SUMMARY

A highly driven senior-level sales/operations management executive, with

a proven track record in driving growth and profits in B2B and commercial

environments.

HIGHLIGHTS

Strong Interpersonal communication skills

Budget/expense control – financial planning

Organizational/leadership skills and customer service orientation

Strategic planning and logistics management

Program/project management

Relationship and consultative sales technique

PROFESSIONAL HISTORY

2019 – 2020 Mayhem Roofing

Project Manager/Roofing Consultant

Managed residential projects and assured they were completed in a timely manner within budget.

Initiated in-person contact with all customers to provide job estimates and provide information on the different products and installation methods.

Maintained and created business to business relations with all vendors and clients.

Addressed all customer inquiries concerning roofing projects.

Implemented a successful repair roofing service to existing and new customers.

Responsible for delivery of materials for all roofing projects.

2016 – 2019 Aqua Seal/Carolina Metal Systems

Sales Manager

Responsible for maintaining and creating business to business relations with all vendors and commercial clients.

Initiated in-person contact with all customers to provide job estimates and provide information on the different products and installation methods.

Rectified all customer inquiries concerning roofing projects.

Met/surpassed sales goals each month.

Responsible for the delivery/distribution for all products state-wide.

2015 – 2016 Dr. Roofs Inc.

Project Manager

Managed commercial and residential projects, ranging from large commercial roofing projects to residential home restorations.

Initiated in-person contact with all customers to provide job estimates and provide information on the different products and installation methods.

Maintain and create business to business relations with all vendors and commercial clients.

2006 - 2015 Southeast Tile and Flooring

President and Head of Business Development

Hired, trained and supervised the development of all employees to include: (Sales, Project Managers, Contractors and Administrative).

Oversaw all marketing and P&L responsibilities and implemented cross-selling goals to other service lines within the project scope.

Maintained and created business to business relations with vendors and clients.

2010 – 2011 Taylors Windows & Screen

Director of Area Sales

Head of sales for the Charleston Area.

Coordinated showrooms, which showcased the sales equipment used for marketing and various projects sold by Taylors Windows & Screen.

1999 - 2006 Seabrook Island Resort

Head Tennis Professional

Maintained day to day activities including management of staff, facility, and a full-service club house.

Coached and traveled with sectional, national, and world ranked players.

Developed an effective junior program for approximately 275 juniors.

Director of the Seabrook Island Junior Invitational. Recruited sponsors, players, and volunteers resulting in the largest turn out in the history of the event.

EDUCATION

Associates Degree: Science, Midlands Technical College – Columbia, SC

Software: Fluent in Xactimate and MSB

CERTIFICATIONS

Licensed Insurance Adjuster and Producer

HONORS & ACTIVITIES

Big Brother Volunteer 2012-2015

Ronald McDonald Volunteer 2010-2011

2002 Inshore Charter Captain of the Year

2002 Inshore Fisherman of the Year

South Carolina All-Star Coach 1999, 2000, 2001

City of Charleston Tennis Champion 1999, 2000

South Carolina Tennis Champion 1986



Contact this candidate