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Customer Service Administrative Assistant

Location:
Killeen, TX
Salary:
$23.00
Posted:
November 04, 2023

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Resume:

Aaliyah Ferrera

*** ******* ****, *******, ***** 76542

347-***-**** ad0ugv@r.postjobfree.com

CAREER OBJECTIVE

Dedicated and focused Business Administration major, interested in furthering both my education and career in the business community. Looking to join a growing organization, willing to offer the opportunity to enhance my skills and add to my growth. Offers an excellent support system, is a team player, and looking for a role of increased responsibility and authority. Adept at managing multiple projects with ease using expert time management and open to change while enthusiastic about learning new and innovative ways of completing daily tasks.

EDUCATION

Coker University Hartsville, SC

Bachelor’s degree

Business Administration 2019

EXPERIENCE

Poulin, Willey, Anastapoulo Law Firm Florence, SC

150 W. Evans Street, Florence, SC 29501 843-***-****

Client Intake Manager 2022 – Present

Assist clients in accessing legal service, while collecting documentation, facilitating intakes, and ensuring all information is recorded correctly.

Supervise assigned Client Intake Specialist team to ensure they are providing quality customer service to potential clients.

Review potential cases and provide referrals where necessary. Elevate potential cases to legal team for review.

Bubba’s 33 Killeen, TX

3701 East Central Texas Express Way, Killeen, TX 76543 (254) 970 – 2480

Server 2023 – Present

Provide excellent wait service to ensure satisfaction.

Make menu recommendations, answer questions, and share additional information with restaurant patrons.

Take customer orders and deliver food and beverages.

Junior League of Florence Florence, SC

1502 W. Palmetto Street, Florence, SC 29501 843-***-****

Administrative Assistant/Office Manager 2021 – Present

Served as support to the members, provided direction and information to clients, visitors, and guests.

Worked closely with Agency Distribution to adequately provide agencies with ways and means to access products, ensuring compliance with rules and regulations and providing a network of information to ensure smooth experience.

Provided clerical support to branch administrative staff, including director, submitting monthly reports, and updating appointment calendar.

Victor’s Steakhouse & Grill Florence, SC

126 W Evans Street, Florence, SC 29501 843-***-****

Host & Sales Representative 2021 – Present

Greeting guests, providing accurate wait times and escorting customers to the dining and bar areas, while displaying solid organizational and people skills to ensure guests have a positive dining experience.

Take food and drink orders and relay orders to kitchens and bars to be filled, restock condiment station and service station as necessary, ensuring items were readily accessible to customers.

Total checks, process payments and account for sales.

Royal Elite Marketing, Inc. Hicksville, NY

35 Broadway, Hicksville, NY 11801 516-***-****

Account Executive/Management Trainee 2021 – 2021

Effectively execute an in-store marketing campaign for one of the companies Fortune 500 Clients.

Help the company conduct 2nd round interviews, to help explain to potential employees what the Company does for the Fortune 500 Clients.

Responsible for multiple in-store marketing campaigns throughout the city.

Mcleod Regional Medical Center Florence, SC

555 E Cheves St., Florence, SC 29506 843-***-****

Patient Sitter 2019 – 2020

Always ensuring supervision of patients.

Assisting patients with basic personal care, and to move or walk around.

Providing patients with emotional support and monitoring patients' vital signs.

Red Ventures Media Company Indian Land, SC

1101 Red Ventures drive, Fort Mill SC 29707 704-***-****

Sales Associate 2020-2020

Generating leads while meeting or exceeding sales goals, while negotiating all contracts with prospective clients.

Helping determine pricing schedules for quotes, promotions, and negotiations.

Giving sales presentations to a range of prospective clients.

Coker University Hartsville, SC

300 E College Ave., Hartsville, SC 29550 843-***-****

Residential Aide 2018 – 2019

Assisted student body, other resident life staff members and the University in ensuring hall residents’ needs were facilitated, contributing to the overall social, physical, moral, and cultural development of the students.

Available and accessible to the student body, strongly committed to helping and being ever present in the hall. Also having personal knowledge of the student body, especially those in assigned dorms and hall sections.

Provided an open-door policy to the student body, ensuring they were aware of my promise to defend their rights, without disregarding the University’s policy, laws or norms Worked on shooting & marketing an independent film entitled "Squatters" through Can I Live Productions.

Coker University Hartsville, SC

300 E College Ave., Hartsville, SC 29550 843-***-****

Commissioner 2017 – 2018

Assisted an assigned group of freshmen students to ensure their transition into college life was stress-free.

Assisted assigned student “family” with both personal and academic concerns, advising where possible and recommending proper resources where available.

Mentored Freshman student body and used position to educate on the importance of both organization and the effects of procrastination.

Oak Manor Inn Hartsville, SC

3304 Partridge Street, Belize City, Belize +501-***-****

Sales Associate 2017 – 2019

Monitor food distribution, ensuring that meals are delivered correctly, ensuring guidelines, such as those for special diets and/or allergies, are followed

Take food orders and relay orders to kitchens and serving staff so they can be filled, stock service stations with items such as ice, napkins, straws etc.

Total checks, present them to customers, and accept payment for services, while recording amounts and types of special food items served to customers

REFERENCES

Ahmad Jackson - Client Services Director – Poulin, Willey, Anastapoulo – Florence, SC

ad0ugv@r.postjobfree.com 843-***-****

Nicole Dixon –Membership Vice President Junior League of Florence – Florence, SC

ad0ugv@r.postjobfree.com 843-***-****

Nicole Echols – Director - External Affairs Hope Health – Florence, SC

ad0ugv@r.postjobfree.com 843-***-****

COURSES, MERITS & CERTIFICATES

● Resident Hall Association – Marketing Executive

● Campus Activity Board – Fall Formal Chairperson

● Pause for Paws - Marketing Executive

● “Building of the Year” Recipient 2018-2019



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