Customer Service Representative

Syed Imran Ali Sajjad

Email: ******************@*****.***

Address: **** ***** ******* ******,

Apartment 1C, Des Plaines, Illinois

Cell: 224-***-****

Experience

Customer Service Representative

U-Haul Store . Dundee Road, Palatine, Uited States of America - 08/2023 - todate

Nowadays I have been working as a Customer Service Representative with U-Haul Store. I do greet all the customers with friendly smile and assist them all the day. I rent different footers trucks and cargo vans to the customers on computer and I do reservations too. I fold the blankets returned by the customers and pack them beautifully. Every day I clean the trucks and vans returned by the customers and park them in the line of U-Haul Store enclave. I have been learning many things every day working with the cooperative team of U-Haul Store.

Editor

Hamdard Foundation Pakistan • Karachi, Pakistan 07/2010 - 12/2022

Receiving articles from authors. Proofreading and editing articles. Contacts with authors on telephone regarding contents of their articles. Discussing with graphic designer to make the title of magazine. Arranging all selected articles to be included in magazine every month after proofreading and editing. Sending magazine to press for publishing. Contacts with press every month in regard to publishing material. Keeping an eye on subscription matters of magazine. I worked hard with Hamdard Foundation Pakistan as an Editor for about 13 years. The name of the magazine is Hamdard- e-Sehat. It is a very renowned medical magazine. Many issues were appreciated not only by the President of Hamdard Foundation Pakistan but also senior journalists and reviewers. At daytime I used to work as an Editor with Hamdard Foundation Pakistan and at night I used to work with Diamond Grocery Store and Dehli Muslim Kabab House as a Cashier and Customer Service Associate. I worked here for 5 years.

Accounts Coordinator/Proofreader

Paramount Publishing Enterprise • Karachi, Pakistan 06/2008 - 10/2009

Issuing dunning letters to all the listed schools, colleges and universities. Checking all debt files. Editing of English and Urdu general books. Proofreading of English and Urdu general books.

Assistant Editor

Oxford University Press • Karachi, Pakistan 04/2007 - 04/2008

Proofreading and editing text-books of secondary classes. Drafting. Writing blurbs of English story-books. Meeting with authors. Preparing monthly editorial reports. Attending editorial meetings with the said reports. Contacts with authors. Art briefing and accomplishing all assignments assigned by Chief Editor.

Assistant Editor Al-Gaba Educational Books . Karachi, Pakistan 04/2006 - 03/2007

Editing of English and Urdu text-books and educational advertisements. Proofreading of English and Urdu text-books and educational advertisements.

Assistant The Daily Jang Newspaper . Karachi, Pakistan 01/2005 - 12/2005

Studying daily morning editions of Jang Newspaper with noting all informative points and preparing reports with attaching the page of mistakes found in the contents of the editions and highlights. Proofreading of daily morning editions of Jang and incorporating mistakes in Top 10 sheet circulated throughout the concerned departments. Preparing the comparative reports of Jang competing with the other Newspapers namely Khabrain, Express and Nawa-i-Waqt, Karachi. Studying and proofreading of Wednesday and Sunday magazines of Jang with noting all informative points for preparing reports and incorporating all prominent mistakes in Top 10 sheet.

Executive

The Karachi Stock Exchange (now Pakistan Stock Exchange) • Karachi, Pakistan 11/1993 - 12/2003

Receiving underseal covered letters of listed companies regarding declaration of dividend, bonus and right shares. Issuing violation letters to the listed companies. Distribution of announcements copies to the members of the Exchange. Changing daily the rates of shares of all listed companies on Ready Board Quotation and sent to press for publishing. Contacts with press. Giving Stock market information to the shareholders. Maintaining record of daily announcements. Sending daily notices to the despatch department for circulation among members.

Skills

Communication skills, Time management, Leadership, Hardworking, Decision-making, Creative-minded, Writing power and commited to work.

Education

Urdu Literature

University of Karachi • Karachi, Pakistan 10/1992

English Literature

University of Karachi • Karachi, Pakistan 10/1989

Languages

English

Urdu

Extra Qualification

1. I have an ability of translation/interpretation. 2. I have an organizational skills and ability to

prioritize assignments with a practical

approach to improving office support work.

3. I am fully conversant in English and Urdu with good written and spoken communication. 4. I have an ability of creation/writing power. My some articles on literary giants were published in Jaiza and Josh Shanasi magazines.

Computer Literacy

1. Computer proficiency with matured demeanor. 2. Internet browsing. 3. Email handling. 4. Drafting ability on Business Application Software (Ms Office).

Contact this candidate