Shaneice Pickens Goal oriented driven individual who would

Administrative enjoy an association with an organization

where I am able to utilize my skills and

make an immediate, sustained

contribution to the overall success of my

employer.

Experience Education

Aug. 2020 – March 2023 2016 - 2017

Faneuil – Remote CSR Medical Billing

Answering incoming calls Computer Tutor Business and Technical

Assisting customers with filing out insurance application

Making outbound calls to update customer’s case 2006 – 2009

Data entry

General Ed.

CRM/ Salesforce/ SharePoint

Argus/Endeavor High School

Research and documentation

Jan. 2020 – March. 2020 Skills

Delta Trak - Production

Labeling Loggers

• Typing 56 WPM 98% ACC

Packaging Loggers

• Ten Key 8800 KSPH

Upgraded loggers on computer system

• Microsoft (word, excel, office

Shipping and Receiving

• Customer Service

• Data entry

• Medical terminology

June 2017- Dec. 2019

• ICD-10/CPT-4

MedAmerica Billing Services – Billing Specialist

Billed insurance companies using AS400 • Internet

Outbound calls to insurance companies to verify information and • Alphanumeric Filing

resolve issues

Called customers to verify or update billing information Contact

Accounts Receivable, Rejections, over-payment, non- payment.

Workers comp.

Merced, Ca 95348

209-***-****

March. 2016 – Apr. 2017 ad0uct@r.postjobfree.com

Stanislaus County – Account Clerk III / Weighmaster

Enter data into the computer of the public or trucking companies

Weigh customers in and out

Answered incoming calls

Transferred calls to correct department

Received cash and card payments

Made out deposits.

June. 2010 – Oct. 2015

American Budget Inn & Suites – Receptionist

Entered customers data into computer

Provided customers with rooms

Managed complaints from customers

Answered incoming calls

Received cash and card payments, made deposits

Contact this candidate