Customer Service Representative

Timothy Scott

512-***-**** ************@*****.***

Professional Summary: Customer Service Representative bringing topnotch oral and written communication, active listening and analytical problem solving skills. Enhances customer experiences by employing serviced oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Skills: .Active Listening .Credit Card Payment Processing

.Microsoft PowerPoint .Microsoft Word

Work History: Customer Service Representative 02/2020-09/2020

Harland Clarke San Antonio Tx

.Handled customer inquiries and suggestions professionally.

.Actively listened to customers, handled concerns quickly and escalated

major issues to supervisor.

.Answered constant flow of customer calls with minimal wait times.

.Updated account information to maintain customer records

Content Moderator 01/2019-02/2020

TaskUs SanAntonio Tx

.Approved, reviewd and edited content flowing to websites

.Tagged all political content on social media

Education: Austin Community College (Criminal Justice) 8/2013-

Camelot College (Computer Technician) 11/2006-4/2008

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