Customer Service Outside Sales

LINDA PRICE

Cell: 630-***-**** Email: *************@*****.***

Summary:

Highly motivated and organized outside sales designer with excellent communication skills with 35 years of experience. Relationship building and closing expert who excels at building a loyal customer base to achieve short and long term sales goals. Successful in new account acquisition and growing existing account sales. Proven track record of increasing sales and gross margins with extensive experience in product sales for both residential and commercial sites. Seeks a position as a sales executive utilizing effective negotiations, marketing and customer service skills. Excellent interpersonal and time management skills. Skills & Accomplishments:

• Sustained 65% annual sales growth for by introducing innovative sales and marketing techniques.

• Led a low-performing sales team to become the only one in the region to exceed first quarter objectives.

• Persuasive negotiator with strong interpersonal skills; increased customer base and revenues by 35%.

• Strategic account development and marketing skills.

• Selling in excess of $1,000,000 at 2 large companies being in the top 5 nationally. Work Experience:

Owner of Divine Decor – Bolingbrook, IL, 10/1987 to Present

• Consulted and assessed customers’ interior decorating needs in homes and businesses.

• Presented window treatments, furniture layout, carpet and other fabric accessories.

• Provided clients with alternative choices based on cost, style, and function.

• Managed installation, updated billing, and developed marketing programs.

• Maintained customer satisfaction, after installation by constant follow-up.

• Strengthened customer service relationships with various vendors. Manager & Interior Design Consultant, 10/2015 -11/2018 MOJ Enterprises DBA 18004Blinds, Chicago, IL

• Responsible for hiring designers and installers for a new office in Chicago, IL.

• Implemented strategic goals for marketing campaigns and successfully expanding the marketing reach of new products to clients.

• Supervised the delivery and installation of window treatments to new and existing clients

• Consulted and assessed customers’ interior decorating needs in homes and businesses 1

Interior Design Consultant, 03/2013 to 9/2015

Eddie Z's Blinds & Draperies – Orland Park, IL 60462

• Consulted and assessed customers’ interior decorating needs in homes and businesses.

• Negotiated prices, terms of sales and service agreements and exceeded team sales goals by 15%.

• Prospected and conducted face-to-face sales calls with clients throughout assigned territory. Interior Design Consultant, 11/1996 to 3/2012

Costco Custom Decorators-Naperville, Oakbrook, Chicago, IL

• Contacted new customers to discuss how their needs could be met through specific window treatments and carpet

• Prospected and conducted face-to-face sales calls with clients throughout assigned territory.

• Presented window treatments, carpet and other fabric accessories and measured for each application

• Processed payments and paperwork at each store

Education:

• Prairie State College

• Proficient in 2020 design program

• Word, Excel, Powerpoint, Outlook

• Real Estate License current

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