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Customer Service Data Entry

Location:
Lakeland, FL
Posted:
November 04, 2023

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Resume:

TONIQUE TURNER

ad0u1o@r.postjobfree.com

757-***-****

Results-driven professional with over 5 years successful experience in administering care to patients and providing effective support to healthcare professionals. Proven demonstrated ability to perform simple treatments, wound care and obtain patient information.

HIGHLIGHT OF QUALIFICATIONS

• Customer Service

• Communication skills

• Aseptic and Sterile Techniques

• Vitals Signs

• Intake/Output

• Patient Assessment

• Supply Management

• Infection Control practices

• Specimen Collection

• HIPPA Compliance

• Medical Billing

• Data Entry

• Patient Transportation

• Attention to Detail

EDUCATION AND CERTIFICATIONS

CPR Expires: 11/2023

Basic Life Support Expires: 11/2023

Certified Nursing Assistant Expected: 04/2024

General Equivalency Diploma Received: 2013

PROFESSIONAL EXPERIENCE

Lakeland Regional Hospital- CNA/Rehab Tech ( 12/2019-Present)

TUSKAWILLA NURSING & REHAB- CNA/REHAB TECH (11/2017-11/2019

• Performed clerical tasks, such as completing paperwork, answering the phone, and scheduling patients.

• Set up treatment areas with the proper equipment needed to perform exercises.

• Assisted the therapist with movement and transfer of patients.

• Take patients vital signs

• Feed, bathe and dress patients.

• Serve meals, make beds and keep rooms clean.

• Answer calls lights for help and observe changes in a patient’s condition or behavior.

SENTARA PACE-Certify Nursing Assistant (05/2016-11/2017)

• Assist with daily living activities

• Help patients with personal hygiene

• Provide adjunct care for the patient

• Check vital signs and record daily information in patient’s chart

• Assist the nurses and other staff as needed

• Adhere to professional standards, follow policies and procedures and abide by federal, state and local requirements

WALMART SUPER CENTER Customer Service Representative (06/2007 – 12/2015)

• Assisted customers with inquiries and complaints

• Managed all billing inquiries

• Ensured promotional product displays were accurate

• Processed returned and exchanged items

• Managed multi-lined telephone system.

CALCASIEU MULTI HANDICAPPED CENTER- Personal Care Aide (03/2007-09/2007)

• Took vital signs and collected patient(s) specimen

• Observed and reported any changes in patient condition

• Assist with patient(s) cleanliness, oral hygiene, making beds and straightening rooms

• Arranged and set up apparatus and monitor intake/output of patients

• Transport patients to other departments and doctor’s appointment(s)

DELTA DOWN CASINO AND RACETRACK– Front End Supervisor (05/2006 – 06/2007)

• Consistently named “Employee of the Month.”

• Ensured cashier coverage and reported to the head cashier for accuracy.

• Locate resources for problem resolution.

• Ensured daily account reconciliation.

PEOPLE’S CHOICE MEDICAL CENTER – Practical Nurse (01/2003 – 01/2006)

• Patient assessment, wound care, registered new patient

• Filed and maintained records

• Retrieved patient information

• Prepped records for medical consultation

• Assisted in medical billing and general management



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