Customer Service Representative

Shannon Leslie

Over **yrs experience Waitress, all shifts, Customer Service. Warehouse, Car rental.

Electra, TX 76360

************@*****.***

+1-254-***-****

254-***-**** You can contact me at this number or email me. Thank you Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Country inn and suites - Fort Worth, TX

August 2021 to Present

Hub Driver

O'REILLY'S AUTO DISTRIBUTION CENTER - Arlington, TX November 2018 to June 2020

Load and unload parts. Match parts with manifest. Deliver in a timely manner. Waitress, all shifts

Coronas De Oro - Temple, TX

2016 to 2018

Opening and Closing duties. Order accuracy. Up-sale, Wine presentation, Check presentation of food before going out of kitchen. Cash handling, Credit card approval. Making sure guest is satisfied. Keeping a positive attitude. Team work

CSR, SERVER, COCKTAIL, ROOM SERVICE

Raddison Hotel - Fort Worth, TX

December 2015 to June 2017

Moved

Waitress, all shifts, Hostess

Olive Garden - Arlington, TX

November 2009 to December 2015

Opening and Closing duties. Order accuracy. Up-sale, Wine presentation, Check presentation of food before going out of kitchen. Cash handling, Credit card approval. Making sure guest is satisfied. Keeping a positive attitude. Team work

Inbound Calls / Outbound Calls/ Driver Contact

Velocity Express - Grapevine, TX

2005 to 2009

* Routing Drivers

* Coordinate Customer Orders / Pickup & Deliveries

* Resolving Customer Complaints

I have more than ten years of office experience in all aspects. I also have more than ten years Waitress experience. Given an opportunity I know I will be an asset to your company. Education

High school or equivalent

Skills

• Customer Service (10+ years)

• RECEPTIONIST (1 year)

• Waitress (10+ years)

• Food Service (10+ years)

• Crew Member

• Driving (10+ years)

• Warehouse Experience (4 years)

• Load & Unload (4 years)

• Delivery Driver Experience (2 years)

• Bartending (4 years)

• POS

• Office Administration

• Serving

• Host/hostess experience

• Cold calling

• Route driving

• Restaurant experience

• Communication skills

• Hotel experience

• Organizational skills

• Box truck

Certifications and Licenses

Food Handler Certification

Driver's License

Additional Information

Skills: Office, Customer Service, Inbound, outbound Calls, Data Entry, Routing, Completion of Orders, Warehouse, Shipping, Sales, Cash handing, Rental Car Contract Experience, Waitress. Delivery driver

Contact this candidate