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Customer Service Security Officer

Location:
Jonesboro, GA
Salary:
19
Posted:
November 04, 2023

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Resume:

Jazmin R. Sarinana

610-***-**** ad0u0l@r.postjobfree.com

CAREER OBJECTIVE:

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. EXPERIENCE:

Security Officer, Atlanta, GA

Delta Global Service, May 2023 – Present

● Patrolled premises regularly to maintain order and establish security presence.

● Prepared detailed reports of security incidence and investigations.

● Investigated suspicious activity or possessions to safeguard assets and protect employees and guests. Insurance Agent, Atlanta, GA

ManyPets, September 2022 – May 2023

● Explained features, advantages and disadvantages of various policies to promote the sale of insurance plans.

● Provided quality customer service and negotiated premium rates with clients to maximize profit.

● Contacted prospective and current clients via telephone and email to provide quote and policy information. Administrative Coordinator, Decatur, GA

Dekalb Pediatric Center, September 2020 – September 2022

● Maintained the office calendar, including scheduling appointments and meetings.

● Collaborated with team members to develop and implement processes.

● Coordinated resources and obtained information for special projects and assignments to improve efficiencies.

● Answered and managed incoming and outgoing calls, accurately documented messages. Lead Intake Coordinator/EDX-MRI Coordinator, Morrow, GA Ortho Sport & Spine Physicians, July 2016 – September 2020

● Monitored team performance metrics related to client intakes, taking corrective actions as needed.

● Answered and managed incoming and outgoing calls; trained staff on communication processes.

● Coordinated with internal/external partners to ensure timely completion of paperwork associated with clients. Manager, Brookhaven, PA

Domino’s Pizza, January 2013 – July 2016

● Performed managerial functions including opening/closing the store, scheduling, training and payroll.

● Assigned, prioritized and delegate tasks and responsibilities to employees. EDUCATION:

Pennsylvania Cyber Charter School, Crum Lynn, PA

High School Diploma, June 2013

SKILLS: Conflict Resolution Active Listening Excellent Verbal and Written Communication Detail Oriented Customer Relationship Management Safety and Security Call Center Operations Microsoft Word/Excel CERTIFICATIONS: Security Certification, 2023 First Aid Certification, 2023 REFERENCES:

Jasmine Johnson

Delta Global Services

317-***-****

ad0u0l@r.postjobfree.com

Dr. Anika Foster

Public Health Advisor, CDC

404-***-****

ad0u0l@r.postjobfree.com

Jenna Abrams

Dekalb Pediatric Center

404-***-****

ad0u0l@r.postjobfree.com



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