SUMMARY

Manager of drivers and vehicle department with the Secretary of State for 20 + years. Experience with airline services, fuel accounting, dispatching, and relaying flight information to intended parties. Experience with administrative procedures at the Illinois toll way Authority.

SKILLS

Executive team Leader * Client relations

Preparing bank deposits * Data entry

Inventory report generations * Fuel accounting

Dispatching * Employee scheduling

Experience

Executive Manager

Woodstock, Illinois

Secretary of State Driver’s facility

August 2014 to present

Open and close facility

Prepare schedule for employees work day

Prepare days revenue for bank deposit

Order supplies for office

Issue employee disciplinary

Communicate with dissatisfied customers

Assist customers with obtaining titles and registering their vehicles

Attend manager meetings to inform employees of new and changed procedures

Prepare memos

Prepare employee evaluations

Facility Manager

Secretary of State Driver’s facility

Schaumburg, Illinois

October 1999 to August 2014

Open and close facility

Prepare employee schedules

Oversee employees attendance

Prepare bank deposit

Order supplies

Manage inventory

Assist customers in obtaining Illinois Driver license and Identification cards

Issue disciplinary to employees and evaluations

Attend manager meetings for updated procedures

Toll Collector/Administrative clerk

Willow rd/Downers Grove

February 1998 to October 1999

Collect monies obtain from patrons using the Illinois toll way system

Relieve co workers for breaks and lunches

Give patrons directions

Relieve employees for lunch on switchboard

Obtain signatures from all toll authority supervisors for use of telephone at their plaza

Input data

Relieve the president of toll way secretary for lunch

Answer calls

Assist in I-pass department

Assist customers at front desk

Lead Dispatcher

O’Hare airport

Chicago, Illinois

April 1988 to February 1998

Obtain flight information to relay to ground crew for preparation for arrival of aircraft

Balance the fuel usage for the day

Order supplies

Operate the air to ground radio to give and receive information to pilots

Communicate with all supervisor for daily plan

Inform all employees of their work detail for the day

Record attendance for employees

EDUCATION

George Washington Carver High School

13100 S. Doty Ave

Chicago, IL. 60827

1974 to 1978 General subjects studied

Robert Morris College

1000 Tower Lane

Bensenville, Illinois

2007 to 2009 Associate degree in Business administration and management

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