Records Management Office Assistant
Resume:
August ****
November 2020 - December 2020
June 2019 - August 2019
Setso Kaelo Nakedi
+267******** ************@*****.***
Summary
Meticulous Records management with over 2 years of experience managing and maintaining records. Demonstrated expertise at organizing, distributing and archiving records following applicable policies and regulations. Enhanced daily operations by identifying and addressing areas for improvement. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. In-depth knowledge of all filing systems to maintain confidential files. Education
Institute Of Development Management
Bachelor of Archives And Records Management
78%
Institute Of Development Management
International Computer Driving License
75%
Experience
Express Credit Botswana
Records Management Officer
Maintained files and retrieved information from computer and manual filing systems. Entered data and prepared documents and reports.
Scanned, saved and organized hard copy and digital documents in computerized file library. Updated indexes and file data for legal and official documents. freed up office space in different branches which saved the organization costs of storage facilities amounting to 30% of the Records Management budget . trained new employees of all titles in the proper record keeping procedures and ensured customer confidence by keeping loan information 100% confidential. Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
Verified accuracy and integrity of supplied data against established standards. Kept electronic content legal, secure and accessible for relevant internal and external parties. Monitored activities to assess compliance with records policies and document management regulations. Set up, optimized and enforced consistent document management policies. Followed confidentially regulations to maintain privacy. Ministry of Basic Education
Records Management Intern
Maintained files and retrieved information from computer and manual filing systems. Entered data and prepared documents, spreadsheets, reports and other materials. Assisted with typing, data entry, and answering incoming calls as required. Provided excellent customer care by responding to inquiries and requests for information. Coordinated with various departments to support cross-functional needs. Curbed the missing of files situation by conducting a file census every morning to track and locate files unavailable in the Records Management Unit or which action officers took long to return every last day of the week.
Nursing and Midwifery Council of Botswana
Records Management Intern
Interacted with customers by phone, email, or in-person to provide information. Followed confidentially regulations to maintain privacy. Classified documents according to specified guidelines. August 2019 - August 2019
Maintained organized filing system to facilitate easy retrieval of documents. locate and retrieve files upon request and preserved files by changing folders and ensuring that files are replaced in their correct position.
created a database of stored physical records in the Records Management Unit. Created and printed labels for well-organized filing. Archived and disposed of documents according to established policies. Ministry of Health
Records Management Intern
Participated in training and other learning opportunities to expand knowledge of company and position. Followed established policies and procedures to maintain compliance with regulations. benchmarking on Records Management practices for a period of 2weeks then later utilized at Nursing and Midwifery Council of Botswana.
Skills
Data representation
Electronic and Paper Filing
Document Scanning
Policy and Procedure Development
Receiving and handling mail.
Budgeting and Report Formulation
Personal Strength
selfless, self driven and can cope under pressure. ability to use computer applications that in the management of records. Cooperating and participating well with colleagues to achieve work objectives. work oriented and dedicated in achieving job deliverables. Innovative and creative.
Optimistic, articulative, and professional speaking abilities . Projects
Institute Of Development Management Knowledge Ambassadors Program consult with individuals in analyzing, identifying, and fulfilling their information needs. create campus-wide information literacy programs and deliver classroom instruction to strengthen information literacy skills.
select, organize, and facilitate access to information in a variety of formats. plan, implement, and administer computer-based systems, electronic databases design and manage Websites to be used by over 600 students.
collaborated with a team of six staff consisting of classroom faculty, computer specialists, and instructional developers.
participated in over 5 public relations efforts to promote and raise funds for academic libraries and knowledge use .
A New Records Management Unit Set Up
Assigned with the project of starting a new Centralized Records Management Storage Unit for an organization and was responsible for everything including finding quotations for storage equipment and materials needed. All though it was hectic and required a lot of sacrificing, the project was completed in the 10th month and now fully functional.
Achievements & Awards
Establishing a suitable records management programme which is aligned to the goals and objectives of the organization and that of the National Archives and Records Act. Slashed Records Management costs 30% by negotiating pricing and fees with suppliers, while ensuring the Records Management Unit standards are met.
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