Customer Service Portfolio Management

HETTIYAKANDAGE ASUN

CHATHURANGA NONIS

Enthusiastic positive individual and qualified financial professional with over 15 years of experience in Banking and Finance industry. Hands-on experience in AS400 and utilizes superior communication skills to build meaningful, trusting relationships that exceed client demands.

Highly skilled in Branch Banking Operations, Corporate, SME, Mortgage lending, Development Loans, Agricultural loans, Retail lending portfolio management, Credit Risk Management, and International Trade payment methods with outstanding team leadership abilities to meet targets consistently. High competency in delivering excellent customer service with extensive industry experience and expert knowledge on financial market. Resourceful and able to solve problems creatively with exceptional Operational & Administration skills. EXPERIENCE

Executive Officer- Credit Department - 04/2022 - Present Commercial Bank of Ceylon PLC - Colombo, Sri Lanka

• Client Portfolio management and monitoring all banking operations.

• Interviewing customers for banking requirements and answering customer inquiries (calls/emails and branch visits)

• Providing credit request approval & rejections at initial level

• Carried out rigorous financial and credit analysis.

• Preparation of credit memorandums/appraisals by structuring financial facilities for Corporates, SMEs, and Retail Customers.

• Loan disbursement, Reviewing and obtaining Security documentation and maintain the renewals of Credit Limit Binder.

• Follow up on Pre-Disbursement Loan conditions and Post Conditions

• Performed as Supervisory manager to junior executive staffs to ensure that they perform according to Credit Policy & Lending Guidelines

• Identifying various types of Risk factors and proposing strategies to mitigate identified risks while implementing best practices.

• Setting branch budgets and evaluating performance against set targets, overseeing financial accounts, and managing credit facilities.

• Providing all data related to Branch Credit Management/Credit Risk Controlling to Senior Management in mode of analytical report method and PPT versions.

Credit Support Assistant, 2018 - 03/2022

Commercial Bank of Ceylon PLC - Colombo, Sri Lanka

• Handling & preparation of all types of credit appraisals of the entire branch banking network including Retail, Agricultural, Development, SME, and corporate clients.

• Analysis of SME credit appraisals of entire branch network including the risk assessment and financial analysis of the clients of the bank. Junior Executive Assistant, 01/2001 - 11/2021

Commercial Bank of Ceylon PLC - Colombo, Sri Lanka

• Interviewing, Initiating, analyzing, and processing the lending proposals in Retail, SME and Corporate clients of the banks and submit credit appraisals to the relevant approving authority. (Kalypto Credit)

• Carrying in depth analysis of credit appraisals and risk assessments of commercial banking clients.

CONTACT DEAILS

Address : No.27/9, Jubili Road,

Koralawella, Moratuwa,

Sri Lanka.10400

Phone : +947******** (Mobile)

+941******** (Residence)

Email : *********@*****.***

LinkedIn : www.linkedin.com/in/asun-

chathuranga-nonis

PERSONAL DETAILS

Date of Birth : 18/04/1988

Marital Status : Married

Nationality : Sri Lankan

Gender : Male

NIC : 881093596V

Passport : N10500564

SKILLS

• Client Relationship Management

• Credit Evaluations and Analysis

• Credit Portfolio Management

• Credit File Management

• Debt Recovery Management

• Aged Debt Management

• NPL monitoring & Restructuring

• Collections, Negotiation, and Recovery

• Attention to detail

• Proactive self-starter & Multi-Tasking

• Innovative solutions

• Market and Industry research

• Process optimization & Problem solver

• Report Writing & Presentation

• Decision Making & Leadership

• Word, Excel, and PowerPoint etc.

• AS400 & Alliant Branch Teller

• Strong Data Processing capacity

• Maintain and monitoring of the quality of the banking credit portfolio in accordance with the credit policy, procedures, guidelines of the bank.

• Preparation of branch budget reports for the financial period

• Active member of the branch marketing team and setting up strategies to achieve branch targets.

Banking Trainee, 09/2008 - 12/2010

Commercial Bank of Ceylon PLC - Colombo, Sri Lanka

• Open all types of personal & non-Personal banking accounts, Digital Banking Products, Card Products & Investments Products

• Worked as a Cashier & Loading & Replenishing ATMs, Cheque reconciliation.

• Handling branch P & L accounts, Balancing G/L accounts & Posting month end entries and maintain records.

EDUCATION

• English Language Course, 2008 (Pre-Intermediate Level 1, Pre-Intermediate Level 2) British Council - Colombo.

• Certificate Course in English Language Course, 2008 (Intermediate Level) Institute of Human Resources Advancement – University of Colombo.

• General Certificate of Education Advanced Level, 2007 Department of Examinations, Sri Lanka.

• National Certificate in Computer Applications, 2005 Ministry of Education & Higher Education, Sri Lanka.

• General Certificate of Education Ordinary Level, 2004 Department of Examinations, Sri Lanka.

• London Test of English, 2003 (Level A1, Level 1 & Level 2) Edexcel International - United Kingdom.

PROFESSIONAL EDUCATION

• Master of Business Administration, Business Administration, 2023 University of Bedfordshire - United Kingdom.

• Diploma in Applied Banking & Finance, 2021

Institute of Bankers of Sri Lanka - Colombo, Sri Lanka.

• Intermediate in Applied Banking & Finance, 2017

Institute of Bankers of Sri Lanka - Colombo, Sri Lanka.

• Diploma in Financial Management, 2008

Wigan & Leigh College – United Kingdom

REFEREES

Mr. P A Sumudu Kaumal Gunawardena

Chief Information Officer

Commercial Bank of Ceylon PLC

+947******** (Mobile)

CERTIFICATES

Certificate of Appreciation, 2006

Prince of Wales College

Certificate of Spoken English, 2002

The School of Effective English

Communication

Certificate of Participation for

International Competitions for Schools

Mathematics in English, 2001

The University of New South Wales

PROFESSIONAL AFFILIATIONS

MBA (General)

University of Bedfordshire

United Kingdom.

(Membership No - 2134836)

DIP (FM)

Wigan & Leigh College

United Kingdom.

(Membership No – 08/06/DIFM/120)

Associate Member (AIB –SL)2134

Sri Lanka Institute of Bankers

Sri Lanka.

(Membership No – 20028167)

Mr. Sivasubramaniam Ganeshan

Assistant General Manager – Personal Banking – IV / SME Commercial Bank of Ceylon PLC

+947******** (Mobile)

Mrs. Nelum Wasala

Chief Manager – Credit Processing Unit

Commercial Bank of Ceylon PLC

+947******** (Mobile)

DECLARATION

I hereby certify that all the mentioned details above are true and accurate according to the best of my knowledge.

DATE: 03rd June 2023 SIGNATURE: H A C Nonis

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