Customer Service Data Entry

WORK HISTORY

**** - *******

Chief Clerk Officer: Prudential Bank Ltd

Provide a value added approach to meet customers’ personal financial needs by analyzing and profiling customers and cross-selling financial products.

Determine whether members were eligible for new services.

Open new checking, savings and lines credit for customer accounts

Conduct performance evaluations, documented outcomes and made recommendations

Forecast trends by organizing data and creating excel-based financial models.

2010 – 2012 – POWER PACK DISTRIBUTION (GUINNESS GHANA)

Sales man driver

Go out for supply to reach customers’ needs

Cross-sold Guinness products by answering inquiries and informing customers of new services and promotions

Fulfilled divers’ duties to provide customer service.

Researched and resolved customer issues

EDUCATION

2014 - National Banking College Ghana

Basic Banking

2000 - INSTITUTION OF MANGEMENT (CIM)

Certificate in Marketing

2001 – Data Link Limited

Certificate in Computer Studies

1996 – 1999 (S.S.C.E)

OSEI TUTU SECONDARY SCHOOL

INTEREST

Football

Listening to music

Physical fitness

Email: ad0tk7@r.postjobfree.com

Contact: 024*******/020*******

Location: Accra, Ghana 00233

P. O. Box 20112 Accra Central

Languages Spoken: English and Akan

PROFESSIONAL SUMMARY

Seasoned banking professional with an

extensive background of over 10 years in the

industry, starting as a Bank clerk and

progressing to the role of Chief Clerk Officer.

Proven expertise in diverse banking

operations, including account management,

lending, risk assessment and compliance.

Adopt at building and nurturing strong client

relationships while providing exceptional

customer service. Skilled in analyzing

financial data, mitigating risks and

implementing strategic solutions to drive

profitability and operational efficiency.

Committed to upholding the highest

standards of integrity and regulatory

compliance. Seeking a challenging banking

position to leverage my extensive experience

and contribute to the success of a dynamic

financial institution.

SKILLS

Creative and Innovative

Project Management

Customer Service-Oriented

Data Entry

Recordkeeping and Documentation

Payment Processing

Good communication skills

Problem-solving

Attention to detail

Flex cube version 12

Micro banker

ASARE BEDIAKO JAMES

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