JOAN NWOSU BSc, PMP®, PSM®, SAFe SP, SAFe SASM, ICP-ACC, DASM

ad0tjj@r.postjobfree.com 416-***-**** • 208-110 Marine Parade Drive, Etobicoke, ON M8V 0B6

www.linkedin.com/in/joannwosu

AGILE COACH . SCRUM MASTER. CYBERSECURITY

SUMMARY

Results-driven Senior Agile consultant and coach with over 12 years of experience lean portfolio management, product strategy, and Agile methodologies. Recognized for leading transformative initiatives that promote a product-centric mindset across diverse organizational structures. Proficient in designing systems that align with business outcomes and enhance strategic agility. Proven track record of effectively collaborating with across the enterprise, providing coaching and mentoring to leaders, managers, teams and individual. Extensive consulting experience coupled with expertise in implementing transformation roadmaps, Value Stream mapping, and Agile Operating Models across enterprises.

HIGHLIGHTS OF EXPERIENCE

●Over 20 years Information Technology experience

●Multi Agile Framework knowledge and implementation - Scrum, SAFe, LeSS, Kanban, Scrumban, Disciplined Agile

●Led over 20 Agile teams in varying levels of maturity

●Led Agile transformation and adoption across multiple industries - Media, Financial Services, Automotive, Infrastructure, Government, Telecoms, Non-profit

●Championed 2 Agile Centre of Excellence

TECHNICAL SKILLS

●Tools: Azure DevOps, Jira, Confluence, Agile Craft, MS Project 2010, 2013, Primavera P6.2, Visio, SharePoint, Adobe

●Methodologies: PMLC, Agile, Waterfall, Lean, Scrum, Scrumban, RAD, Kanban, XP, RUP

●Digital Marketing: Web, Mobile, Video, Social Media, CRM, Analytics

PROFESSIONAL EXPERIENCE

Agile Cybersecurity Consultant May 2023 – Date

Infobase Solutions Canada Canada

Facilitated deep-dive retrospectives to understand current challenges, improving team structure, roles definitions and product roadmaps/backlog.

Assessed and validated value streams and products, ensuring they are aligned with the correct portfolios.

Selected and implemented the right Agile frameworks that sync with product-focused strategies and roadmaps.

Supported internal and channel stakeholders to define portfolio objectives, scope, roadmap creation, and deliverables, aligning them with portfolio objectives.

Monitor program progress, proactively identify and mitigate risks, and address any obstacles that may hinder project success. Foster strong relationships with internal teams, external vendors, and key stakeholders to promote effective collaboration and alignment throughout the project lifecycle. Regularly communicate project milestones, provide updates, and manage stakeholder expectations.

Led and motivated cross-functional product teams, fostering a collaborative and results-oriented work environment ensuring adherence to Agile practices. Provide guidance, coaching, and support to product teams and Scrum Masters, ensuring their professional growth and development.

Agile Marketing Consultant Nov 2021 – May 2023

Export Development Canada Canada

Develop agile adoption strategy and advisory to leaders through a mix of, Agile operating model design, Organizational Design, Portfolio/Product Development, and Agile training and coaching

Ensure ideal team structure/setup and get new teams up and running

Challenge current thinking and bring in new product-centric approaches to changing how organizations and teams deliver value to its customers

Facilitation of workshops including story mapping, customer journey mapping, value stream mapping

Assessed the Agile maturity and health of teams and work with them to improve agility

Led Agile ceremonies, including quarterly/sprint planning, daily stand-ups, quarterly/sprint reviews, campaign retrospectives, and sprint retrospectives.

Worked with leaders to understand the value of agile marketing and remove systemic impediments

Lean Agile Coach Apr 2020 – Nov 2021

Metrolinx Toronto

Standing up new agile teams by providing training, mentoring and coaching. Supporting team development and ongoing transition to self-organizing, self-managing and high-performing teams.

Assisting the leadership team enable a total transformation of Technology and the way the business operates.

Played a pivotal role in refining value streams for product teams ensuring alignment with their portfolio strategies.

Working with line of business leaders enabling and coaching through their adoption Agile and Lean thinking and practices.

Supporting the adoption of world class engineering practices by teams at varying levels of maturity, along with the tools provided by the wider program as a service.

Consulting with and supporting technology and business leadership through their journey of change and adoption.

Collaborating with delivery and change teams to build a shared understanding of a suitable approach to running Agile programmers, from Product Management through to planning and tracking.

Director Agile Coach Jun 2020 – Apr 2021

Sun Life Financial Toronto, ON

●Standing up new agile teams by providing training, mentoring and coaching. Supporting team development and ongoing transition to self-organizing, self-managing and high-performing teams.

●Promoting Design thinking and DevOps technical practices.

●Delivering training on Agile principles and Scrum/ Kanban practices and other techniques to improve overall maturity.

●Providing 1:1 mentoring and coaching to teams and Scrum Masters.

●Promoting Agile culture across the organizational and driving the one-team mindset.

●Building partnerships with leadership to create an enabling environment for teams.

●Identifying and making recommendations to remove systemic impediments and continuous improvement of organizational practices and patterns.

●Working with the Enterprise Agile Transformation Office to support enterprise digital transformation.

Agile Consultant Nov 2018 – Dec 2019

Bell Media Toronto, ON

Agile transformation

●Led Agile transformation from Scrum to LeSS (Large Scale Scrum)

●Developed and executed transformation roadmap which included restructuring teams, new role definitions, new ceremonies, backlog overhaul, team self-selection and metrics using OKR’s

●Developed and delivered team and organization training materials and workshops, building knowledge and skills to accelerate the Agile transformation.

●Established and supported Centre of Excellence and Communities of Practices to promote organizational adoption of Agile.

●Developed Agile maturity assessment to identify coaching and improvement needs of teams and individuals.

●Coached Scrum Masters, Product owners, Functional Managers and Executives on Agile values and principles to promote continuous improvement in practices and artifacts.

●Championed cultural change and collaborated with other Coaches on transformation roadmap to accelerate and advance agility across the enterprise.

●Executed the first team self-design process leading to higher motivation and commitment.

●Facilitated process development for managing work intake funnel, cross-team dependencies, inter-team coordination, and department / program level roadmap discussions with business and internal IT stakeholders

Agile Consultant Oct 2017 – Oct 2018

Bank of Montreal Toronto, ON

Product : Person 2 Person Electronic Money Transfer

●Developed and delivered team training materials and workshops, building knowledge and skills to facilitate the Agile transformation.

●Established and supported communities of practices to promote domain level improvements.

●Coached teams, Technical Project Managers, Business Analysts, Product Owners and Managers.

●Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency.

●Facilitated scrum ceremonies and coached teams to run their ceremonies.

●Supported Product Owner in creating and managing the Backlog, identifying dependencies and escalating where necessary

●Championed the Agile COE with strategic and tactical initiatives for adoption, scaling and governance.

●Developed team metrics to drive feedback and continuous improvement.

●Fostered cross-training to drive teams to specialized generalists.

Agile Team Coach (SAFe) Jan 2017 – Oct 2017

Adesa Toronto, ON

Project : Automobile remarketing application

●Coached two Agile Scrum teams (co-located and remote) and coordination of 2 offshore scrum teams.

●Successfully kicked off and guided development teams through transition from waterfall to Agile

●Coached team members on SAFe processes and facilitated planning meetings, daily scrum, reviews and retrospectives. Created team-building opportunities and navigated teams through stages of team development.

●Removed/ escalated impediments and protected team members from interruptions and distractions to maximize productivity.

●Worked closely with Product Owners, coordinating product backlog grooming and story estimation. Championed move to ‘No Estimates’ user story slicing.

●Monitored the project progress through velocity and burn down and burn-up charts. Radiated the information to stakeholders using both physical, digital boards and reports.

●Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.

●Established and supported communities of practice (CoP).

Scrum Master/ Project Manager Dec 2015 – Dec 2016

World Vision Canada Toronto, ON

Projects: Coupa Implementation (SAFe/Scrum), Data and Application Migration (Waterfall), Correspondence Communication Portal (Scrum)

●Worked with external vendor to deliver project using a hybrid iterative and incremental approach

●Facilitated all project meetings and scrum ceremonies: daily scrums, refinement, sprint planning, retrospectives, client reviews

●Created and managed project artifacts including plans, project estimates, scope of work documents, user stories and reports using Sharepoint.

●Fostered change and continuous improvement increasing the productivity of Scrum team by 10% and the quality of deliverables by over 30%

Agile Coach/ Scrum Master Jan 2015 – Dec 2015

CAA South Ontario Toronto, ON

Product: CAA eBrochure: Brochure digitization

●Kicked off Scrum team by providing training and workshops to develop the Product Vision and initial roadmap

●Facilitated scrum ceremonies and continuous improvement towards Agile maturity

●Supported Product Owner in creating and managing the Backlog, identifying dependencies and escalating where necessary

Agile Coach Apr 2013 - Dec 2014

iDEA (IT Developers Ent. Accelerator)

●Developed and delivered team and organization training materials and workshops, building knowledge and skills to facilitate the Agile transformation.

●Established and supported communities of practices to promote organizational understanding of Agile roles and to help individuals develop into them.

●Wrote Agile FAQs, articles and success stories which were distributed via newsletter and posted on a SharePoint site to improve the Agile maturity level.

●Coached teams, Scrum Masters, Business Analysts, Managers and Executives on Agile values and principles to promote continuous improvement in practices and artifacts.

●Championed cultural change and collaborated with other Coaches on plans and techniques for accelerating and advancing the organization's transformation.

●Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency.

EDUCATION

●Disciplined Agile, 2023

●ICAgile ICP-ACC, 2019

●Certified Coach (CCF), 2018

●SAFe Advanced Scrum Master, 2017

●SAFe SP, 2017

●Agile Coach Training, 2016

●Business Intelligence/ Data Warehousing, 2016

●Business Analysis Training, 2015

●Project Management Professional – PMP, 2015

●Seneca College – Project Management, 2015

●Professional Scrum Master, 2014

●Diploma Project Management – European School of Economics, 2008

●Prince 2 Foundation – 2006

●Microsoft MCSD.Net Foundation, 2004

●B.Sc.(Hons) Internet Computing, London Southbank, 2003

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