Customer Service Entry Level
Resume:
JOAN NABWAMI
*** **** ** #***, ******* MA *****
***********@*****.***
Objective
Seeking an entry level customer service position where my strong written and verbal communication skills are well utilized.
Objective Statement
A self-motivated and hard-working individual who is able to cope well under pressure. Relevant areas of strength include:
Proven ability to use initiative and problem-solving skills to successfully deal with challenges and effectively handle difficult situations.
Detail-orientated, resourceful and highly organized.
An energetic and fast learner who is committed to excellent customer service.
Education
1.Nkumba University, Entebbe Uganda (2008 – 2012)
Bachelor’s of Information Technology
Related Coursework: Computer Programming, human resource Management, statistics, computer technology, Operating System
Activities: Member of Communications Club, Peer Tutoring Club.
2.Angel High school (2005 – 2007)
Subjects; Mathematics, Economics and Geography
Work Experience
Secretary
Rural United Small Business Association (RUSBA) – 2012 – 2015
Greeted and assisted customers
Processed sales and payments
Wrapped and packaged merchandise
Organized product displays and monitored stock levels
Assisted with promotions
Demonstrated products
Updated customer database
Technical Skills
MS Office
Email, Social Media and Internet
Typing skills
Data management skills
Core Competencies
Communication skills
Problem analysis and problem-solving
Flexibility
Adaptability
Planning and organizational skills
Stress tolerance
Conflict management
Customer service orientation
Reliability
References
Available on request
Contact this candidate