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Customer Service Representative

Location:
Portland, OR
Posted:
November 02, 2023

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Resume:

Objective

To explore new opportunities where my skills in Customer Service and Supervisory Abilities will lead me to success for not only myself but my employer as well.

Education

G.E.D. Certificate Adult Learning Center Hackensack N.J.

Pharmacy Tech Certificate Pioneer Pacific College Wilsonvillea, OR.

Summary of Skills

●Ability to think clearly and learn new skills

●10 Years of experience dealing with e public and giving excellent customer service

●Can communicate effectively in writing or verbally, and know how to listen to what people are saying

●Highly motivated and possess a strong work ethic and practical experience

●Excellent Customer Service skills involving people from all backgrounds and ages

●Able to work independently and also understand the concept of teamwork

●An organized worker who likes to get the job done

●Maintain priorities in a busy environment

●Familiar with Microsoft Office

●Experience with small office equipment, basic computer skills

Employment History

ABM

Customer Service Representative

Portland Airport

9/22 to present

Greet and provide travel and pertinent information to visitors and passengers at PDX airport.

Providence Milwaukie Hospital

Hospital Access Monitor

7/2020 to 7/2022

Screening and greeting patients upon entrance to hospital checking temperature, potential Covoid symptoms, and assisting patients to whatever their immediate needs are.

Standard Plus

3/16 to 7/19

Supervisor for Standard Plus Parking located at the Center for Health and Healing at OHSU. This position involves supervision of Valets at various parking locations on the OHSU waterfront campus. It is my responsibility to ensure the Valets are performing on the job up to company standards involving personal appearance and a high level of Customer Service to patients and visitors at OHSU.

1/15 to 3/16 Lead Valet Position for Standard Plus Parking. I went on from this position to being promoted to Supervisor for Standard plus Parking. This position involved extensive customer service greeting patients and visitors to the Health and Healing Center. I was also responsible for directing Valets and the flow of vehicles into the Valet areas in a timely manner.

1/14 to 1/15 Valet position for Standard Plus Parking. I was hired for Standard Plus Parking when OHSU contracted with the new company at the same location.

Star Park 3/13 to 1/14 I was employed in a Valet position which transferred over to a new job at Standard Plus at OHSU.



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