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Administrative Assistant Customer Service

Location:
Orlando, FL
Salary:
24+
Posted:
November 02, 2023

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Resume:

G’eanis Martell

** * ******** ** #****, Orlando, FL 32801

954-***-****

ad0tes@r.postjobfree.com

Team Lead and Ex-Administrative Assistant with 5+ years of Customer service experience, Office management, and Store operations committed to utilizing my experience in a management role within a growing company.

PROFFESIONAL EXPERIENCE

Specialty Sales Team Lead

Target Corporation

880 Sand Lake Rd, Orlando, FL 32809

Led multiple businesses, balancing team member expertise and effectively leading teams in each department including skills in interviewing, developing, coaching, evaluating, and retaining talent.

Understood sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including planning merchandising, pricing workload, transitions, revisions, sales plans, events, and promotions.

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Sales Lead/ Store Visual Merchandiser

Shoe Palace Inc.

9469 W Atlantic Blvd #9342a, Coral Springs, FL 33071

Led a team of sales associates overseeing tasks such as sales goals, maintaining store conversion, and keeping a steady limit of units per transactions.

Delivered training sessions for new team members covering topics including what is expected of them, operational procedures, customer service, and sales. As well as coordinated team meetings for sales associates to go over weekly sales and conversion metrics of each individual. Discussed store goals for upcoming weeks and new policies for employees.

Utilized design skills to create eye-catching product displays such as point of purchase displays, table and standalone displays, and display walls. Curated an interchanging seasonal store layout to attract customers and boost sales.

Administrative Assistant

Tick-Tock Cleaning Services LLC

5251 Coconut Creek Pkwy, Margate, FL 33308

Wrote and distributed invoices, company emails, faxes and forms in a timely manner using Wave and variety of Microsoft office suite applications.

Worked as the main point of contact between internal and external clients by answering and directing phone calls and emails which while maintaining contact lists.

Personal Skills Technical Skills

Education/ Certifications

Deerfield Beach High Schools

High school diploma, August 2016- June 2020

Adobe Certified Associate in Video Communication using Adobe Premiere Pro CS6

Editing Software Certification, December 2017- Present

Costumer service skills

Project management tools

Money management skills

Adobe software

Video production skills

Editing/filmmaking skills

Salesfloor operations

Backroom operations

Time Management

Ability to multitask

Organization and eye for important details

Consistent work ethic and self-motivation

Problem solving abilities

Communication skills

Adaptability to fast paced environments



Contact this candidate