Accounts Payable Customer Service
Resume:
Donna Miller
Galena, MD *****
*****************@*****.***
Organized, Detail-Oriented, and Eager to continue building on the skills and knowledge obtained through 25 years of experience.
Work Experience
Assistant General Manager
Skipjack Cove - Georgetown, MD
January 2022 to Present
Accounting Manager
Skipjack Cove - Georgetown, MD
April 1998 to Present
Education
HS Diploma
Kent County High School - Worton, MD
1978 to 1982
Skills
• ~ MS Oce, including Excel, Word, Power Point, Teams, and Outlook
~ Quickbooks
~ Bill.com
~ Coupa
~ Expensify
~ Paycom
~ Rizepoint
~ Marina Software; Dockmaster, MarinaGo, MOLO
~ Payroll
~ Financial Statements
~ Accounts Payable/Accounts Receivable
~ Customer Service
~ Credit Card Processing
~ Employee Shift Scheduling
~ Hiring and Firing Authority/Interviewing
• GAAP
• Financial accounting
• Financial statement preparation
• Account reconciliation
• Accounts payable
• Bookkeeping
• Accounts receivable
• Management reporting
• QuickBooks
• Payroll
• Cash management
• Forecasting
• Banking
• Analysis skills
• Pricing
• Accounting
• General Ledger Accounting
• General Ledger Reconciliation
• Bank Reconciliation
• Office Management
• Journal Entries
Assessments
Work style: Reliability — Proficient
May 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
June 2023
Responding to customer situations with sensitivity Full results: Proficient
Administrative assistant/receptionist — Proficient May 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Typing — Proficient
June 2023
Transcribing text
Full results: Proficient
Data entry: Attention to detail — Proficient
August 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient August 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Written communication — Proficient
June 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Basic computer skills — Proficient
May 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
General manager (hospitality) — Proficient
June 2023
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Work style: Professionalism — Proficient
June 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Bookkeeping — Proficient
May 2023
Calculating and determining the accuracy of financial data Full results: Proficient
Office manager — Proficient
June 2023
Scheduling and budgeting
Full results: Proficient
Business math — Proficient
September 2023
Using basic math to solve problems in a business context Full results: Proficient
Sales skills — Proficient
May 2023
Influencing and negotiating with customers
Full results: Proficient
Technical support — Proficient
May 2023
Performing software, hardware, and network operations Full results: Proficient
Analyzing data — Proficient
June 2023
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Customer service — Proficient
June 2023
Identifying and resolving common customer issues
Full results: Proficient
Project timeline management — Proficient
June 2023
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Verbal communication — Proficient
September 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Technical support: Customer situations — Proficient May 2023
Responding to technical support situations with sensitivity Full results: Proficient
Mechanical knowledge — Proficient
June 2023
Understanding and applying mechanical concepts and processes Full results: Proficient
Attention to detail — Proficient
May 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Managing accounts in QuickBooks — Proficient
May 2023
Using QuickBooks software to manage business financials Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient June 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
May 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Protecting patient privacy — Proficient
July 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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