Donna Miller

Galena, MD *****

ad0tep@r.postjobfree.com

+1-410-***-****

Organized, Detail-Oriented, and Eager to continue building on the skills and knowledge obtained through 25 years of experience.

Work Experience

Assistant General Manager

Skipjack Cove - Georgetown, MD

January 2022 to Present

Accounting Manager

Skipjack Cove - Georgetown, MD

April 1998 to Present

Education

HS Diploma

Kent County High School - Worton, MD

1978 to 1982

Skills

• ~ MS Oce, including Excel, Word, Power Point, Teams, and Outlook

~ Quickbooks

~ Bill.com

~ Coupa

~ Expensify

~ Paycom

~ Rizepoint

~ Marina Software; Dockmaster, MarinaGo, MOLO

~ Payroll

~ Financial Statements

~ Accounts Payable/Accounts Receivable

~ Customer Service

~ Credit Card Processing

~ Employee Shift Scheduling

~ Hiring and Firing Authority/Interviewing

• GAAP

• Financial accounting

• Financial statement preparation

• Account reconciliation

• Accounts payable

• Bookkeeping

• Accounts receivable

• Management reporting

• QuickBooks

• Payroll

• Cash management

• Forecasting

• Banking

• Analysis skills

• Pricing

• Accounting

• General Ledger Accounting

• General Ledger Reconciliation

• Bank Reconciliation

• Office Management

• Journal Entries

Assessments

Work style: Reliability — Proficient

May 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation — Proficient

June 2023

Responding to customer situations with sensitivity Full results: Proficient

Administrative assistant/receptionist — Proficient May 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Typing — Proficient

June 2023

Transcribing text

Full results: Proficient

Data entry: Attention to detail — Proficient

August 2023

Maintaining data integrity by detecting errors

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient August 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Written communication — Proficient

June 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Basic computer skills — Proficient

May 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

General manager (hospitality) — Proficient

June 2023

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Work style: Professionalism — Proficient

June 2023

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Bookkeeping — Proficient

May 2023

Calculating and determining the accuracy of financial data Full results: Proficient

Office manager — Proficient

June 2023

Scheduling and budgeting

Full results: Proficient

Business math — Proficient

September 2023

Using basic math to solve problems in a business context Full results: Proficient

Sales skills — Proficient

May 2023

Influencing and negotiating with customers

Full results: Proficient

Technical support — Proficient

May 2023

Performing software, hardware, and network operations Full results: Proficient

Analyzing data — Proficient

June 2023

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient

Customer service — Proficient

June 2023

Identifying and resolving common customer issues

Full results: Proficient

Project timeline management — Proficient

June 2023

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Verbal communication — Proficient

September 2023

Speaking clearly, correctly, and concisely

Full results: Proficient

Technical support: Customer situations — Proficient May 2023

Responding to technical support situations with sensitivity Full results: Proficient

Mechanical knowledge — Proficient

June 2023

Understanding and applying mechanical concepts and processes Full results: Proficient

Attention to detail — Proficient

May 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Managing accounts in QuickBooks — Proficient

May 2023

Using QuickBooks software to manage business financials Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient June 2023

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

May 2023

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Protecting patient privacy — Proficient

July 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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