Niranjan Kshirsagar https://www.niranjanvk.com/

Product Designer ad0teg@r.postjobfree.com

+1-317-***-****

EXPERIENCE

Sr Product Designer (Contract) May 2023 – Aug 2023 Vorto Denver, USA

● Collaborated with product and engineering teams to create Driver Training Program and implement Tier System and Streak Score Card feature, enhancing driver motivation and on-time delivery

● Achieved a 73% increase in driver app comfort post Driver Training Program completion, and successfully elevated On Time Delivery rates by 68% through the launch of the tier system

● Worked directly with our CPO, product and engineering teams and rapidly solved the highest impact problems for Fleet Managers and Drivers

● Immersed in the business & company strategy to design holistic solutions Lead Product Designer Dec 2021 – Apr 2023

TruckX Mountain View, USA

● Launched the Dispatcher feature, streamlined the process and improved the overall fleet management system

● Gained 13% more users for FMS in Q2 of 2022

● Conducted usability testing of the driver app utilized by over 90,000+ drivers daily for maintaining and managing logs. Successfully reduced the task completion time by 61% and decreased complaint rates by 73%

● Translated intricate issues into clear, concise solutions within collaborative environments

● Systematically converted design principles into an evolved visual language and a refined suite of repeatable components

● Collaborated with and mentored other designers by leading projects, sharing my work, and providing feedback to others

● Was proactive in solving small problems before they became big problems.

● Led the products throughout the entire lifecycle, and collaborated closely with other Designers, Scientists, Engineers, and Product Managers to establish the product vision

● Took full ownership of work and obsessed over details, while knowing when to focus on working at a concept level to test and learn

● Researched, designed, and prototyped innovative user experiences for IoT Products in the Fleet Industry, aligning with product requisites

● Fostered close collaboration with engineers, researchers, and PMs to address technical and non-technical constraints effectively

● Documented and delineated findings from each phase, contributing to robust product roadmaps UI-UX Designer Mar 2021 – Dec 2021

meShare Champaign, USA

• Effectively incorporated the clip subscription plan into the existing model and achieved a 23% increase in subscribers during Q3 of 2021

• Formulated comprehensive qualitative and quantitative research strategies to analyze user behaviors effectively

• Created interac`on designs, workflow diagrams, wireframes, and interac`ve prototypes for new features, enhancements, and extensions of the Wireless products

• Transformed complex problems into innova`ve, valuable, usable sobware experiences

• Created design systems for mobile, web, and desktop applica`ons

• Analyzed and op`mized the performance of new and exis`ng features by leading user research and tracking usage metrics

• Collaborated effec`vely with several key stakeholders including product, opera`onal and sales leadership, senior engineers, vendor partners, and customers

• Developed and maintained detailed user-interface specifica`ons. Acted as the SME for user-centered design and research methodologies

• Collaborated with Associate Designers, Product Managers, and Engineers to establish tasks, metrics, and objectives, ensuring precise measurement and enhancement of user experience Product Designer May 2020 – Mar 2021

Infinity Technologies LLC Delaware, USA

• Collaborated with the product management team to drive product strategy, ensuring design and func`onality aligned with overarching business goals

• Developed cap`va`ng consumer-facing and retailer product experiences that resonated with our user base

• Collaborated with the engineering team to define and refine features aimed at enhancing consumer and retailer experiences

• Partnered with retailers, product managers, and execu`ves to formulate, priori`ze, and execute on a roadmap that significantly enhanced consumer and retailer interac`ons

• Embraced an agile approach, rapidly itera`ng on designs, and iden`fying opportuni`es to con`nually enhance customer value

• Demonstrated ability to turn low-resolu`on requirements into feature designs informed by market needs

• Upheld an unwavering standard for execu`on, ensuring deliverables exhibited both excep`onal quality and efficiency

• Played a pivotal role in the founding team, ac`vely par`cipa`ng in cri`cal decisions that shaped the company’s future

UX Designer / Researcher Aug 2017 - May 2020

Indiana University Indiana, USA

• Wrote a research paper on the Career Fair Management System- Viaduct, which I successfully represented in a conference Ed Media and Technology, Amsterdam in June 2019

• Succeeded in launching a career fair management platform that led to an 11% increase in job offers during the spring career fair

• Successfully identified and defined business objectives, personas, storyboarding, analyze the loopholes and work iteratively

• Built the framework for user research at the company, including processes and best prac`ces for the organiza`on

• Was responsible for the end-to-end lifecycle of user research. Engaged with mul`ple teams across the organiza`on through conduc`ng research, presen`ng insights, or facilita`ng workshops

• Facilitated cross-func`onal strategic & partner research workshops and helped teams with evalua`ng research outcomes

• Led genera`ve research ini`a`ves to inform product strategy and innova`on, which were discussed by company leadership on a quarterly basis

• Worked closely with product managers within sprint planning and roadmap planning, with designers to help them sketch out ideas and test designs, and with developers to spread insights through presenta`ons and workshops

UI-UX Designer Oct 2016 - Feb 2017

eDynamics Pune, India

• Redesigned the existing cross-functional SaaS B2B applications for real estate business owners and reduce the processing time by 87%

• Collaborated closely with partners in product management to understand the customers who use it, empathized with them and imagined creative ways to solve their problems

• Introduced accessibility feature in SaaS B2B Product

• Designed complex business web applica`ons, based on corporate goals, contemporary web design principles, and user data

• Partnered with business units, development teams, QA, and other stakeholders to design and define the user experience

• Created suppor`ng documenta`on of the architecture of web sites and complex applica`ons including workflows, wireframes, and prototypes

• Constructed overall visual design, weaving together iconography, typography, color, space, and texture to help users easily navigate applica`ons

• Designed incremental improvements and added features within exis`ng web applica`ons to maintain consistency and ensure an op`mal user experience

UI-UX Designer Jan 2015 - Sep 2016

Abmiro Solutions Pune, India

• Worked in an AGILE environment and developed own WH question metrics for survey and interview questions for online grocery store

• Worked closely with Project Managers, Engineers and others to bring a mobile grocery application which connected rural people to urban industry

• Crabed innova`ve user experiences for care management and wellness programs use cases on browser- based applica`ons

• Designed and developed UX/UI design solu`ons through wireframes, visual and graphic designs, flow diagrams, storyboards, and prototypes influenced by business goals and customer feedback

• Analyzed and op`mized the performance of new and exis`ng features by leading user research and tracking usage metrics

• Collaborated effec`vely with several key stakeholders including product, opera`onal and sales leadership, senior engineers, vendor partners, and customers

• Developed and maintained detailed user-interface specifica`ons. Acted as the SME for user-centered design and research methodologies

• Conceptualized crea`ve ideas with clients and created briefs that delivered excep`onal digital experiences

• Communicated design ideas using wireframes and prototypes

• Created market-leading, mobile-first digital designs

• Demonstrated and received feedback on design itera`ons

• Produced and iterated UI designs (sketches, wireframes, and detailed designs) based on journey maps, user epics, user stories, and UX designs

• Par`cipated in workshops with Product Owners, Business Analysts, UX/UI designers, and stakeholders to iden`fy and map exis`ng and poten`al user journeys

• Helped establish design guidelines, standards, and usability and accessibility best prac`ces

• Sourced new and innova`ve design ideas within the digital space in line with current design trends and usability best prac`ces

• Proac`vely contributed to con`nuous improvement in analysis and design processes

• Maintained a deep understanding of e-commerce and the market needs

• Was accountable for `me es`mates provided for design work and ensured that work was completed on

`me

EDUCATION

Indiana University 2017 - 2019

Master's in Human-Computer Interaction

Pune Institute of Computer Technology 2010 –2014

BE- Computer Science

SKILLS

Design:

User Journey, Wireframes & Mockups, Prototyping, Storyboarding, Data Visualization, Web/ Mobile UI Design

Research:

UserTesting.com, Log rocket, Full story, User Interviews, Questionnaires, Personas, Usability testing, Survey/ Observations, Competitive Analysis, Contextual Enquiry, Affinity Diagramming, Think-Aloud, A/B Testing, Heuristic Evaluation, Cognitive Walkthrough, User Journey Mapping Tools:

Figma, Adobe XD, Sketch, Click up, Full-Story, Log Rocket, Usertesting.com, Balsamiq, Marvelapp, Adobe Illustrator, Adobe Photoshop, Adobe Premier Pro, Miro, Trello, Survey Monkey, Slack, Growth Book, Google Analytics

ACHIEVEMENTS

• Successfully presented research paper on Career fair Management System at Ed Media and Technology Conference, Amsterdam, June 2019

• Semi-finalist in Jagstart pitch competition 2019

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