Customer Service Data Entry
Resume:
Silvia Romo
Opportunity (much needed) an open door to success for a new beginning in the workforce.
Modesto, CA 95351
************@*****.***
Objective: To secure an Administrative Office position
• Plus Years’ of Excellent Customer Service
• 10 Plus Years’ Experience in an Office Setting
• Bilingual: English and Spanish
• Efficient in Arranging Appointments
• Experience as Office Clerk and Receptionist
• Proficient Computer/ MS Office
• Knowledgeable of NextGen Software
• Disciplined / Punctual / Consistent
• Knowledgeable of Printers Faxes Photocopiers
• Attention to Detail / Accountable / Reliable
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Housekeeper, Maid
Independent Self Employment - Modesto, CA
October 2022 to Present
Clean Residential and small offices. Vacumming, dust, mop, clean windows, Clean kitchens, bathrooms Housekeeping
Days inn - Modesto, CA
May 2022 to September 2022
Clean 22+ rooms
Front Desk Clerk
Community Payee Services - Modesto, CA
March 2021 to April 2022
1. Front desk
2. Answer phones
3. Filing
4. Payroll
5. Data entry
Clerical Assistant
Trinity Empowerment center - Modesto, CA
January 2019 to February 2021
• Data entry
• Greet clients
• Answer phones
• Assist staff members with attendance of the clients.
• Register new clients to our homeless center.
• Filing/copying/faxing/printing brochures
• Inventory on merchandise
• Preparation of meals, serving coffee and essentials. Clerical Support
Superior Court-Family Law Department - Modesto, CA August 2016 to November 2018
• Data Entry,Handling Customer Service, attended to client and customers
• Scanned and Indexed, copied and researched current and old files
• Assisted clerks with customers files
Customer Service
DSS Staffing - Newark, CA
July 2015 to August 2016
• Provided customer service in retail warehouse environment
• Took phone orders and special requests
• Processed shipments paperwork and special handling Medical Records Clerk
Axis Community Health - Pleasanton, CA
May 2009 to June 2015
· Answered multi phone lines directed calls to correct department
· Entered data into system and filed records
· Completed RX refills and contacted doctors
· Processed patient billings and purged files
Sleep Technician
Pacific Coast sleeping disorder - Pleasanton, CA
March 2007 to April 2009
· Monitored 2 patients per night, connected wires properly to complete sleep study patterns
· Prepared reports for Doctor, cleaned and sanitized wires
· Changed bed linens, made beds for next patient
Receptionist
Dentistry Dr. Evangelista - Hayward, CA
August 2003 to November 2006
· Greeted customers, obtained insurance and ID information
· Answered phone lines, scheduled appointments
· Verified Insurance coverage, patient’s co-pay and billing address
· Processed daily Data-entries and prepared monthly billings Education
Certificate in Sleep Technician
A-step online - Pleasanton, CA
February 2007 to March 2007
Certificate in Certified Medical Assistant, Medical Terminology Chabot College - Hayward, CA
June 2006 to February 2007
Certificate in Dental Assisting
Bryman vocational training - Hayward, CA
September 2004 to May 2005
High school diploma
Tennyson High School - Hayward, CA
September 1990 to June 1994
Skills
• Clerical Experience
• EMR Systems
• Insurance Verification
• Patient Care
• Medical Billing
• Office Administration
• Medical Records
• Medical Office Experience
• Phlebotomy
• Medical Terminology
• Data Entry
• QuickBooks
• HIPAA
• Vital Signs
• Phone Etiquette
• Laboratory Experience
• Microsoft Powerpoint
• Filing
• Anatomy Knowledge
• Medical Scheduling
• Microsoft Outlook
• Microsoft Excel
• Spanish
• Customer service
• Transcription
• Dental receptionist
• OSHA
• Experience Administering Injections
• Front Desk
• Organizational Skills
• Hotel experience
• Medical Coding
Languages
• Bilingual - Expert
Certifications and Licenses
Certified Dental Assistant
Certification
February 2008 to Present
• Sleep Technician study people with sleeping disorders. Types of patterns are subject to discover if theres any insomnia, leg spasms, breathing problems, narcolepsy.
Contact this candidate