Customer Service Sales Associate

CHAUNCE FULTON

**** ****** *** *******, ** ***** · 404-***-****

*******.*******@*****.***

EXPERIENCE

**/**/**** - *******

SENIOR SALES ASSOCIATE, CAPITOL CYCLE

The primary role is customer service and making our guests comfortable and enjoying their experience at our dealership. Must be knowledgeable in inventory, numbers, people skills and organization.

12/28/2016 – 08/01/2022

REGIONAL DIRECTOR, wahlburgers franchise

Responsible for 9 locations on the east coast & Europe. I preform monthly audits to ensure that my locations are meeting brand standards and exceeding food safety, guests experience & day to day operations with coaching of General Managers, Managers & employee team building, year to year comp sales growth, guest experience, P&L’s, covid-19 guidelines. I have opened 9 locations from the ground up. New construction, buildouts, menu innovation, hiring, HR, payroll and new vendor setup. Liquor, beer & wine knowledge. Full service and fast casual experience.

05/20/2013 – 10/01/2016

OWNER/OPERATOR, bbq jax

Owner/Operator involved with full buildout, equipment purchase, hiring, team building, HR, payroll, menu design & day to day daily operations.

07/30/2012 – 05/19/2013

OPERATING PARTNER/MULTI UNIT, buca di beppo

Opening of 2 full-service locations, full operations

12/01/2009 – 07/28/2012

OPERATING PARTNER/MULTI-UNIT, sticky fingers smokehouse

In control of full operations, oversee 3 locations, menu development, HR, team building and P&L’s.

EDUCATION

JUNE 1996

ETOWAH HIGH SCHOOL

General Studies

1997 ABC BARTENDING SCHOOL

BUSINESS & BAR OPERATIONS

Studied restaurant & bar operations

JUNE 1998-2000

UNIVERSITY OF FLORIDA/IRCC

Economics

SKILLS

Solid work ethic and self-driven.

Outstanding people skills

Coaching & Team Building

Results Driven & Proven Success

ADDITIONAL EXPERIENCE

My passion is helping people and providing any kind of service it takes to make people happy. I have an additional 10 years of General Manager experience I can provide. I am currently involved in all social media platforms. I run Facebook & Instagram for all my locations. I am very informed on a day-to-day basis with all social media accounts. I post ads, pictures and on-going specials for my locations. I am involved with my community and Chamber of Commerce.

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