Customer Service Quality Assurance
Resume:
Eric
Ries
Cincinnati, Oh ***27
********@*****.***
Motivated and Hardworking individual with experience in a variety of trades looking for a position which would provide an opportunity to utilize my experience and skills to help the company and myself grow
Skills
Excellent customer service
Sales experience
Time management
Fast Learner
OSHA Certified
Metal Fabrication
Pipe Fitting
Home and quality assurance experience
Experience
8/22 – PRESENT
Warehouse/ Baerlocher Cincinnati Ohio
Pull order with forklift
Load empty trailers in the docks with correct orders
Move products for production
Drive the yard dog and move both empty and full trailers to and from the docks to be both loaded and unloaded
Work Firewatch when necessary, on holidays and when the plant is closed
Trained in SAP
8/20 – 8/21
Salesman / Mt Orab Auto Mall Mt Orab Ohio
Sold new and used cars Ford Certified in car and truck sales
Salesman of the month 3 times
2/17 – 10/19
Territory Manager / IGS Energy Dublin Ohio
Generated business working assigned territory selling natural gas, electricity, and utility line production by increasing customer’s awareness of choice as well as competitive advantage over other energy providers
Assured quality and accurate representative of products; represented the company professionally and ensured that potential salesforce and customers had an exceptional experience
Kept detailed records of sales activity via CRM technology on iPad
Developed working relationships with other sales representatives
Highly innovated to sell with desire to succeed. Salesman of the year for 2017 and 2018
Trained new hires as sales consultants
Education
OCTOBER 2019
Southern Ohio Technical Institute / Cincinnati, Ohio
Obtained combination of class work and hands on training in lab for total of 200 hours. Classes included OSHA10, HR safety, Refrigeration Theory and lab, Electrical Theory and lab Troubleshooting skills and lab, EPA Safety, EPA608 as well. Graduated top of my class with certification in HVAC
JUNE 1998 YEAR
Anderson High School / Cincinnati, Ohio
Studied college prep classes, competed in baseball, track and wrestling
Activities
Volunteered local soup kitchens
American Legion
Habitat for humanity
Mathew 25 ministries
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