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High School Case Managers

Location:
Saint Paul, MN
Posted:
November 02, 2023

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Resume:

Jenna R Facciotto

Permanent Address:

**** ****** ***, *****, ** 55303

Home: 763-***-**** Mobile: 763-***-****

ad0tbf@r.postjobfree.com

Work Experience:

Correction Officer 3 – MN Dept. of Corrections-Lino Lakes

02/2017 to 06/2023

Correction Officer 2 - MN Dept. of Corrections-Lino Lakes

03/2005 to 02/2017

Supervise offenders in their daily routines. Maintain the safety and security of fellow officers, offenders, as well as the public.

Often work with or interact with Corrections agents, Case managers and therapy staff.

Considerable knowledge of MN COMS database and use it often. Utilizing Investigative skills on a daily basis.

Field Training Officer at MCF-Lino Lakes, I have trained and instructed many new officers and staff on Policies and Procedures, Use of Force, Handcuffing, Count Procedures, Investigative skills, Incident report writing, Collecting and logging evidence, Avoiding set-ups and establishing officer/offender boundaries.

CPR / First Responder certified.

I am aware and well educated in MN statutes as well as Federal statutes.

Sheriff Deputy - Knox County Sheriff’s Dept.

11/1999 to 01/2001

Supervision of many offenders incarcerated in the county jails.

Maintain the safety and security of fellow officers, as well as offenders and the public.

Trained and have working knowledge of NCIC database.

Utilizing Investigative skills on a regular basis.

Collecting and logging evidence and Incident report writing.

Education:

Rasmussen College

B.S., Nursing

GPA: 3.1

Anoka-Ramsey Community College, Anoka, MN

B.S., Nursing - Transferred

GPA: 3.0

Hiwassee College, Madisonville, TN

Other, Criminal Justice

June 2004

GPA: 3.4

Tomah Senior High School, Tomah, WI

High School/GED, General

June 1992

Training:

Graduated the 10 week academy in Knoxville, TN with the Knox County Sheriff’s dept. certified in 1999 from the Knox County Sheriff’s Dept.

Graduated from the 8 week academy from the state of Minnesota Corrections academy in 2005.

Served 12 years in the United States Army / Army Reserves; Honorable Discharge in 2003.

Licenses and Certifications:

Attended Rasmussen College, pursuing my B.S. for Nursing.

C.P.R, First Aid Basic, Healthcare Provider and First Responder certified, Restraint circulation certified, Suicide Prevention certified. Shotgun Certified

Other Information:

Proficient at using COMS, Microsoft office, Word and Excel and Outlook.

Any break in employment was due to staying home and caring for my five children.

Often work with or interact with Corrections agents, Case managers and therapy staff.

I have considerable knowledge of MN COMS database and use it often.

I have the abilities to utilize Social Media to obtain certain necessary information.

As a Field Training Officer at MCF-Lino Lakes, I have trained and instructed many new officers and staff on Policies and Procedures, Use of Force, Handcuffing, Count Procedures, Investigative skills, Incident report writing and Incident Command, Avoiding set-ups and establishing officer/offender boundaries.

I am aware and well educated in MN statutes as well as Federal statutes.

Additional Information:

While working within the Department of Corrections, I have often used Behavioral Modification methods. I have had many experiences with mentally ill, unruly, agitated and often aggressive offenders. By utilizing my experience and training, over the many years with the DOC, I have developed great skill and ability in diffusing potentially dangerous situations. By using positive reinforcement and Interpersonal Communication Skills, I have been successful in redirecting an individual’s attentions and emotions into positive and productive activities. I have given these individuals jobs, something to concentrate on and put effort into to bring self-confidence and pride to a job well done, all done with positive reinforcement. Also instilling the ability to accept construction criticism when a job needs a little more work or effort to be complete. Ability to adapt, prioritize and successfully manage multiple tasks or projects in response to ambiguous, changing or competing priorities

Working at MCF-Lino Lakes, I am often training new security staff on the policies and procedures for the Department of Corrections. I take pride in a job well done as well as seeing the junior staff that I have trained succeed. I have often been tasked in maintaining the unit supplies and offender payroll, as well as Special Projects, such as collecting and compiling all necessary documentation to meet the ACA Standards for Segregation Unit.



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