Customer Service Experience

AMANDA TRIONE

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PROFESSIONAL SUMMARY

SKILLS

Assist Customers

Law Enforcement

Financial Forecasting

Sales Activities

Customer Experience Management

Schedule Management

Verbal and Written Communication

Accurate Money Handling

Team Meetings

Performance Tracking and Evaluations

Reviewing Performance

Train Employees

Grand Openings

Guest Relations

Risk Management

Sales Strategies

Energetic and Enthusiastic

Customer Service

Money Transfers

Sell Products

Marketing Management

Cost Management

Food Safety and Sanitation

Greet Guests

Goal Attainment

Cash Handling

Safety and Security Enforcement

Opening and Closing Procedures

Manage Contracts

Performance Motivation

Delegating Work

WORK HISTORY

10/2016 - 03/2023

Shift Manager

Applebee's Grill + Bar - Derby, KS

Leveraged data and analytics to make informed decisions and drive business improvements. Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

Tracked receipts, employee hours, and inventory movements. Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Developed detailed plans based on broad guidance and direction. Streamlined and monitored quality programs to alleviate overdue compliance activities. EDUCATION

Milvane High School - Mulvane, KS

Mulvane, KS 67110 316-***-**** ***********@*****.*** CERTIFICATIONS

Area of certification, Company Name - Timeframe

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