Customer Service Associate
Resume:
Priyanka.
UNIT- *** **** SURREY BC, V*W*T*
*************@*****.***
Education:
Perusing MBA - 2023
Bachelor of Science - 2014
Post-Secondary in Science – 2011
Experience:
Worked in Cognizant – As an employee
Job Role:-
Calling services – In-bound and Out-Bound.
Making notes and worked on escalations.
Liaised with customers via email, phone calls and in-person.
Worked in Food industries (supermarkets) - As a customer service associate- Location- Prince George, Canada
Job Role:-
Attending training sessions.
Resolving issues of customer via phone calls, emails or in person.
Assisted customer for any queries.
Personalized interactions greatly improve customer service.
Proactively reaching out to customer for further assistance.
Team work and flexible to work in any shift as per requirements.
Offered continuous customer support and solutions in line with the company’s service policies.
Skills:
Spontaneity
Ability to solve problem quickly and efficiently
Ability to follow instruction
Good Communication skill
Good customer service
Focused
Aware of responsibilities
Polite and calm by nature
Availability: Week days and Weekends. Any time (flexible)
Reference:
Gurkomal Singh (Duty Manager – Traxx coach lines)
Beanth Kaur (Insurance Advisor- Western coach insurance)
Contact this candidate