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Supply Chain Customer Service

Location:
United States
Posted:
November 03, 2023

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Resume:

CAROL LAVIGNE, CPP, CPPM, CNSA

608-***-****

**********@*****.***

PROFESSIONAL SUMMARY

Supply Chain Professional (CPP, CPPM) with 20 years’ experience in the manufacturing industry. Experience has led to knowledge of inventory, procurement, engineering, finance, master production scheduling, and research & development.

CERTIFICATIONS

●Certified Purchasing Professional (CPP) American Purchasing Society – 2011

oCertificate ID-108679P

oGained knowledge of methods, materials, and processes that affect purchasing performance. Demonstrated successful implementation to improve purchasing and supply chain practices.

●Certified Professional Purchasing Manager (CPPM) American Purchasing Society – 2011

oCertificate ID-108679M

oGained knowledge of methods, materials, and processes that affect purchasing performance in a managerial position.

●Certified Notary Singing Agent / Public/State of Wisconsin 1998-2004, 2011-Present

PROFESSIONAL EXPERIENCE

September 2022 – Present

USEMCO – Tomah, WI

Universal Sanitary Equipment Mfg. Co., Inc. manufactures pumps and pumping equipment.

Purchasing & Inventory Control Manager

●Reports directly to the owner and responsible for managing the purchasing department and partnering closely with all manufacturing departments to ensure smooth operations, including production, scheduling, customer service, logistics, engineering, and financial.

●Manages a team of 4 direct reports, two receiving employees.

●Develop purchasing strategies, review and process purchase orders.

●Maintain records of goods ordered and received, schedule on-time deliveries.

●Negotiates cost and contracts with suppliers, build and maintain supplier relations, and evaluate supplier performance.

●Coordinate with fellow managers to monitor inventory and supply demands.

●Collect cost information and maintain an expense database.

●Analyze / report on cost of goods sold and other expenses.

●Construct data information within the software system.

●Determine and define fixed cost (salaries, rent, insurance).

●Plan and record variable cost (raw material purchases and operation costs).

●Prepare and analyze cost estimates for new products and services.

●Review standard and actual cost variances for inaccuracies.

●Prepare purchasing budget reports.

●Monitor inventory levels and costs.

2020 – September 2022

●Took personal time off to attend online college courses for Paralegal at Madison College.

●Performed work as a Certified Notary Signing Agent for the National Notary Association.

2014 – 2020

COLUMBIAN HOME PRODUCTS (formerly Snow River Products) – Crandon, WI/North Barrington, IL

Leading US manufacturer and marketer of specialty cookware and consumer kitchenware.

Inventory Control / Cost Analyst (2017 – 2020)

●Collect cost information and maintain an expense database.

●Analyze / report on cost of goods sold and other expenses.

●Construct data information within the software system.

●Determine and define fixed cost (salaries, rent, insurance).

●Plan and record variable cost (raw material purchases and operation costs).

●Prepare and analyze cost estimates for new products and services.

●Review standard and actual cost variances for inaccuracies.

●Prepare purchasing budget reports.

●Monitor inventory levels and costs.

●Critical role in ensuring accurate inventory control of 275K line items.

●Implemented new production procedures and inventory tracking.

●Created/Redefined bills of material for inventory accuracy. Responsible for product costing and margins.

●Received in-depth training for MRP software programs such as manufacturing production workflow charts for correct backflushing, work order bill of material.

●Identified and established inventory improvement processes and accountability, preventing warehouse discrepancies by 35%.

●Oversaw the Inventory Control departments of multiple facilities to ensure the integrity of the inventory and that all procedures and processes were followed and completed promptly, and accordance with client contractual obligations.

●Led multiple physical inventory projects leading to cost savings of $150,000.

Master Production Scheduler / Senior Buyer (2014 – 2017)

●Worked with Sales and Management to develop and manage forecasts for long-range material planning while considering current inventory, obsolescence, lead times, product life cycles, and production capacity in the Cutting Board Industry.

●Developed and maintained master schedule and procurement plan based on history, seasonality, and sales opportunities.

●Reviewed and updated production schedules and material requirements.

●Proactively reviewed material supply and demand to determine push/pull actions appropriate to

impact manufacturing MPS and supply MRP exception messages.

●Coordinated and planned materials requirements for new product introductions, including review of new BOM’s and cut-in dates for build verification and production units.

●Reviewed material shortages, stock outages, and safety stock levels while working with Purchasing.

and Manufacturing to meet customer requirements. Propose changes when needed.

●Responsible for the resolution of MRP and planning discrepancies.

●Designed & implemented all facets of inventory control, including cycle counts, organization, software utilization, and training of 50+ employees involved with inventory, currently maintaining a 98% accuracy.

2011 – 2014

RYTEC CORPORATION – Jackson, WI

North America’s Leading Independent High Performance Door Manufacturer.

Strategic Buyer – R&D Projects / Cost Analyst

●Quoted components/negotiated component final program pricing and knowledge of supplier contract language.

●Directed contact with supply management, quality, and engineering leadership to identify and qualify new sources of supply for rapid business growth and new applied technological tracts.

●Oversaw key supplier high-performance expectations of supplier-specific purchasing, engineering, quality departments.

●Participated in project formats focused on reducing component cost via design improvements, logistics, enhancing process efficiencies with continuous improvement efforts.

●Collect cost information and maintain an expense database.

●Analyze / report on cost of goods sold and other expenses.

●Construct data information within the software system.

●Determine and define fixed cost (salaries, rent, insurance).

●Plan and record variable cost (raw material purchases and operation costs).

●Prepare and analyze cost estimates for new products and services.

●Review standard and actual cost variances for inaccuracies.

●Prepare purchasing budget reports.

●Monitor inventory levels and costs.

2007 – 2011

PNEUMATECH/ATLAS COPCO

Providing industry-leading compressed air treatment and on-site gas generation solutions.

Senior Buyer (2009 – 2011)

●Improved customer service distribution center/production on-time delivery performance at 95% annually controlled via vendor delivery performance program.

●Achieved customer sales increase for 2010, inventory decrease for 2010 by controlling MRP (Material Requirements Planning) structure, Kanban system, VMI (Vendor Managed Inventory) program, and JIT (Just In Time) processes.

●Developed plan of action for supplier approval cost reduction negotiations.

●Team Leader for ISO-9001:2008 Certification/Member of the ISO -9001:2008 implementation for certification.

●Responsible for the planning/design of controlled document policy and procedures and internal audits.

Buyer/Production Planner (2007 – 2009)

●BPCS (Business Planning & Control Systems) software purchasing team lead implementation.

●Implemented/developed quality departmental policies and procedures.

●Conferred with international trade and domestic vendors for import/export material.

●Liaison coordinator between purchasing, vendor process, and procedure development.



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