Customer Service Representative
Resume:
OLIVIA TORRES
El Paso, TX, ***05
******@*****.***
Objective
To work for a company that can use a reliable, dedicated, and skilled individual who wants to work full-time.
Employment History
05/2022- 12/2022
Customer Service Representative
Employbridge, 32 Celerity Wagon Ste C El Paso, TX 79906
●Assisted with ProLogistix, Select, Hire Dynamics, Resource MFG, and occasionally Remx Customers
●Pre-screened applicant to see if we could schedule them in for a job interview following specific guidelines to determine whether they would be a good candidate for clients.
●Walked applicants through how they could apply online as well as if they needed to create an account online to access their paystubs or set up direct deposit went through process with applicants.
●If applicant was missing ours would check on their check details and if they where missing hours would submit check discrepancies.
08/2021-02/2022
Customer Service Representative, General Labor
The Job Connection, 1250 Hawkins Blvd Ste B El Paso Tx 79925
●GC Project from August of 2021 to December of 2021
●Assisted with customers calling regarding service or billing complaints for an electrical company named Edison in California.
●Filed any problem orders that would need to have someone from our field to attend a manner at their home urgently due to any electrical hazard.
●Processed payments, as well as assisted with guiding customers to access their account online. So, they could view their bill as well as an upcoming outage.
●Dish from January 2022-March of 2022
●Worked for the warehouse at dish would work along an assembly line for part of the shift
●Had 3 rotations throughout the entire shift either sorting, packaging, removing batteries from controllers or organizing the different cables used on receivers.
12/2019- 03/2020
Customer Service Representative
Alorica, 1440 Goodyear Dr. El Paso TX 79936
●Assisted Bank of America Customers
●Confer with customer by telephone to provide information about their banking statements, payments to credit cards, and reporting a card lost or stolen.
●Resolved customers service or billing complaints by performing activities such as refunding money or adjusting bills.
05/2017-05/2018
Shipping Clerk
TJ Max Distribution Center, 4100 E. Lone Mountain Rd, North Las Vegas, NV 89081
●Examine shipment contents and compare with records, invoices or work orders to verify accuracy.
●Record shipment data, damages, or discrepancies, for reporting or recordkeeping purposes
●Create labels for merchandise
●Mark prices on merchandise
●Scan shipments into inventory as it was received
●Verify that all associates on lines assigned have work through out their shift.
Education History
High School Diploma
Ysleta High School, 8600 Alameda Ave El Paso, TX 79907
Date of Award: June 6,2014
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