High School Desktop Support

RESUME

KRISHNA KUMAR SHARMA

Address:

Krishna Kumar Sharma

Village & Post : Garwar

Dist : Ballia 277121

Mobile No : +91-916*******

Email ID : ********************@*****.***

Career Objectives:-

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.

Academic Qualifications:

Exam Passed

Year

Board/University

Group

%age

Division

High School

2007

UP Board

Science

58%

2nd

ADCA

2009

New Delhi

Advance Diploma in Computer Application

75%

1st

ITI

2010

NCVT

Refrigeration & AC

76.71%

1st

Intermediate

2013

UP Board

Science

70%

1st

Graduation

2016

MGKVP

Arts

48.16%

3rd

Computer Knowledge:

Computer Work Ms Word, Excel, Power Point.

Creative designs and Artworks in Photoshop.

Installation and configuration of Windows based operating system (Windows 7, 8 & 10).

Software installations and troubleshooting of all types.

Troubleshooting of all types Hardware & Software application problems.

Configuring & troubleshooting of Desktop/Laptops.

Configuring & troubleshooting of printer, scanner & LAN related issues reported by users.

Troubleshooting hardware & software.

Configuring & troubleshooting of MS Outlook 2007/10/13.

Remote resolving application problem and mail configurations through net meeting, remote desktop sharing.

Experience :-

Work with Arizel Tech LLP as a Web Developer & Desktop Support From 01/11/2015 to 01/08/2017.

Work with Birla Healthcare Ayurveda Pvt. Ltd as a Computer Operator & MIS Executive From 28/08/2017 to 13/10/2020.

Roles &Responsibilities: -

1.Prepare a daily summary & DSR tracker.

2.Monitor incoming emails and answer or forward as required.

3.Installation and configuration of Windows based operating system (Windows 7, 8 & 10).

4.Configuring & troubleshooting of printer, scanner & LAN related issues reported by users.

5.Troubleshooting hardware software & networking problems.

6.Software installations and troubleshooting of all types.

7.Remote resolving application problem.

8.Support video conference & projector.

9.Configuring & troubleshooting of MS Outlook 2007.

Personal details:

Name : Krishna Kumar Sharma

Father’s Name : Prem Chand Sharma

Mother’s Name : Urmila Sharma

D.O.B. : 08-Feb-1990

Sex : Male

Religion : Hindu

Nationality : Indian

Hobbies : Traveling & Bike Ridding

Marital Status. : Married

Language Known. : English & Hindi

Krishna Sharma

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