Kirk Griffith

Reading, PA, *****, US

ad0t1l@r.postjobfree.com

+1-610-***-****

Work Experience

Marketing-Customer Service-Data Entry

EZ1Up-Market Research-Global Marketing - Pennsylvania USA July 2020 to Present

Marketing to prospective clients and businesses utilizing email and technology platforms to increase their business capital and clientele retention. Continually update client information into databases. Business Partner Development Manager

Office Service Company

July 2019 to July 2020

Developing new business partners/businesses while maintaining over 150 existing clients. Offer new products while doing client account reviews. Utilizing Asana CRM to provide accurate and updated tools for better customer service and to increase sales. Providing graphic designs for items such as notepads, business cards and apparel utilizing Inkscape Design. Customer Service Specialist

Lasting Image - 5 Star

April 2018 to June 2019

Being the central hub of communication between the sales team and the suppliers, communicating the client's wants and needs and ordering the correct items on the order. Listen to client's needs and requests. Enter data into Xebra Order Processing, order and maintain products, follow-up with suppliers to ensure order has been received correctly, Continuous follow-up and communication with the client and supplier throughout the order process and afterwards, confirm shipping address and contact information, contact clients after delivery and ensure clients' expectations were exceeded. Completed Re-Branding of major companies.

Establishing a positive rapport with each and every client to maintain a strong relationship to build the business. Complete any fulfillment process necessary for the order. Keep the clients informed of their orders throughout the production process. Continued follow-up after the delivery of items and communication for clients next project. Received a number of 5 Star reviews and acknowledgments of appreciation from clients.

Licensed Insurance Broker Koch Insurance Brokers

Koch - Douglassville, PA

January 2015 to April 2018

Facilitate insurance sales while providing outstanding service to clients in accordance with company policy, regulatory compliance, and corporate guidelines. Specializes in College Funding and Tax-FREE Programs. Key Accomplishments: • Analyze market trends to determine client needs, volume, potential, price schedules and discount rates. • Consistently meet and exceed all sales, performance, and operational goals.

Assistant Store Manager

Lowes Home Improvement - Reading, PA

December 2003 to January 2015

Reading, PA • 12/2003 - 01/2015 A Fortune 500 American company that operates a chain of retail home improvement and appliance stores.

Partnered with store manager to drive sales and growth for big box retail store. Keyholder. The #1 GO- TO Manager. Key Accomplishments: • Supervised team of 4 department managers and 25+ associates, and oversaw the departmental training and development, Forklift certification, hiring, and evaluation of store employees. • Collaborated with store managers to determine operational goals, and fostered productive relationships with vendors, store managers, and staff. Maintained a clean warehouse storage area and reorganized certain areas to be more efficient. Power Equipment Trainer, Held ongoing Sales Product Knowledge clinics for associates in all areas of store, especially in Lawn and Garden with Fencing, hardscaping and horticulture. Proactive educator with product knowledge with customers. • Double-digit Comp Sales in 4 consecutive years. Opening and closing cash office. Assisted Human Resources with the complete hiring process, interviewing many potential applicants for open positions. Also recruited potential future employees while engaging them within the store and also while out in public. Many of the interviewees were hired and were long term associates. Mortgage Loan Originator

GMAC and Meridian Mortgg Services - Reading, PA

May 1999 to November 2003

Actively developing new leads for loan origination through business and personal contacts. Working with a number of realtors, developing relationships, created accurate personalized Excel spreadsheets for Mortgage closings never more than $60.00 off with closing costs for clients. Education

High school diploma

Governor Mifflin High School - Shillington, PA, US April 1974 to June 1977

Skills

• Sales (10+ years)

• Data Entry

• Account Management-Asana (3 years)

• Microsoft Office (10+ years)

• Cold Calling (10+ years)

• Microsoft Excel (5 years)

• Sales Experience (10+ years)

• Store Management Experience (10+ years)

• Microsoft Word (10+ years)

• Supervising Experience (10+ years)

• Hospitality Experience

• Customer Service (10+ years)

• Microsoft Outlook (10+ years)

• B2B Sales (10+ years)

• Branding (7 years)

• Business Development (10+ years)

• CRM Software (5 years)

• Relationship Management (10+ years)

• Sales Management (10+ years)

• Salesforce (Less than 1 year)

• Insurance Sales (10+ years)

• Outside Sales (10+ years)

• Project Management

• Customer Relationship Management (10+ years)

• Public Relations (5 years)

• Inkscape-Graphic Design (2 years)

• Negotiation (10+ years)

• Inside Sales (10+ years)

• Merchandising (10+ years)

• Market Research (7 years)

• Strategic Planning (10+ years)

• Social Media Management

• Hardscape (10+ years)

• Horticulture (10+ years)

• Landscape Maintenance (10+ years)

• Lawn Care (10+ years)

• Management (10+ years)

• Presentation Skills (10+ years)

• Adobe InDesign

• Leadership Experience (10+ years)

• Inventory Control (10+ years)

• Marketing (7 years)

• Microsoft Powerpoint (5 years)

• Pricing (10+ years)

• Upselling (10+ years)

• Recruiting (10+ years)

• Administrative experience (10+ years)

• Digital marketing

• Adobe Illustrator

• Human resources (7 years)

• Sports coaching (10+ years)

• Construction (6 years)

• Windows (10+ years)

• Horticulture

• Management

• Landscape maintenance

Certifications and Licenses

MLO

Forklift Certification

Contact this candidate