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Customer Service Team Member

Location:
Gaithersburg, MD
Posted:
November 02, 2023

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Resume:

*** * ********* *** ************, MD *****

240-***-****

ad0sw4@r.postjobfree.com

Jahkiah Bennett

SKILLS

POS systems

Staff mentoring

Scanner operations

Cash register operation

Merchandise restocking

Customer assistance

Coin counting

Continuous development

Safety understanding

Money handling

Lift 50 pounds

Customer service

EXPERIENCE

Dairy Queen, Cary, NC — Cashier/Team Member

July 2021 to September 2021

● Operated the cash register, collected payments and provided accurate change.

● Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

● Helped customers find specific products, answered questions and offered product advice.

● Processed sales transactions to prevent long customer wait times.

● Trained new team members in cash register operation, stock procedures and customer service.

● Wrapped items and bagged purchases properly to prevent merchandise breakage.

● Learned roles of other departments to provide coverage and keep store operational.

● Worked hard to learn required tasks quickly to maximize performance.

● Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

● Built and maintained working relationships with peers and upper management.

● Looked for ways to go above and beyond job requirements.

● Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.

● Assisted newly hired team members by explaining company procedures and safety requirements.

● Rotated through a series of different stations based on team needs.

● Operated heavy industrial equipment to efficiently move heavy loads and maintain production schedules.

● Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.

EDUCATION

Montgomery County Virtual Academy — High School Diploma August 2021 -june 2022, Montgomery County



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