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Customer Service High Volume

Location:
Miami, FL
Posted:
November 01, 2023

Contact this candidate

Resume:

ad0sux@r.postjobfree.com

786-***-****

Miami, FL *****

Skills

+ Speak Spanish /English

+ Food Safety Understanding

+ Effective Customer Upselling

+ Point of Sale (POS) System

Operations

+ High-Volume Dining

+ Menu Memorization

+ Liquor, Wine and Food Service

* Cool Under Pressure

+ High Volume dining

+ Bilingual

+ Bar Operations and Logistics

+ Bartending License

Education And Training

02/2022

Bartending License:

Bartending

Elite Bartending School

Shots Wynwood

Journalist

Universidad Bicentenaria De

Aragua

Venezuela

Maria Barrientos

Summary

Hardworking waiter with proven relationship-building and time

management skills in fast-paced restaurant environments. Successful

at handling tables of all sizes with accuracy and impeccable service

skills. Strives to meet customer needs, drive satisfaction and promote

long-term loyalty.

High-energy, good at welcoming guests, maintaining entrances and

balancing server loads to optimize operations. Collaborative,

hardworking and efficient at prioritizing and handling simultaneous

tasks to promote positive dining experiences.

Customer-oriented Bartender offering 1-year 3 moths background

preparing and serving alcoholic drinks. Versed in maintaining liquor

stock, keeping bar clean and assessing customer needs. Friendly and

upbeat individual possessing outstanding dexterity coupled with first-

rate multitasking and customer service abilities.

Experience

Wild N Out Sport Bar And Restaurant - Batender

Miami Beach, FL

05/2023 - Current

+ Prepared and served coffee, espresso drinks, blended coffees and

teas.

* Maintained calm demeanor during high-volume periods and special

events.

* Managed morning rush of customers daily with efficient,

levelheaded customer service.

* Maintained clean and organized workspace, enabling coworkers to

locate resources and product.

El Dorado Restaurant - Bartender

Miami, FL

06/2022 - 06/2023

* Operated cash register and Point of Sale (POS) system for

transactions and made proper change for cash transactions.

+ Mixed and served both alcoholic and non-alcoholic drinks for

patrons by following standard recipes and procedures.

+ Checked identification of guests to verify age requirements for

alcohol purchase.

Sugar Factory American Brasserie - Bartender/Server

Miami, FL

01/2020 - 05/2022

+ Provided exceptional service to high volume of daily customers.

* Operated POS terminals to input orders, split bills and calculate

totals.

+ Displayed enthusiasm and knowledge about restaurant's menu and

products.

* Greeted customers, answered questions and recommended specials

to increase profits.

* Checked with customers to determine satisfaction with meals,

promptly taking action to correct problems.

+ Promoted desserts, appetizers and specialty drinks to optimize

sales.

La Industria Nicky Jam Restaurant - Server

Miami, FL

02/2019 - 04/2020

+ Explained menu items, describing ingredients and cooking methods

upon request.



Contact this candidate