Brianna Loor

Receptionist Katy, TX

561-***-**** ad0sut@r.postjobfree.com

Experience:

Mercer – Remote

Customer Service May 2020 - Current

Beth Mahony, Supervisor 855-***-****

Scheduled, rescheduled, and cancelled retiree consultations with Benefit Counselors. Communicated with clients and staff daily regarding meetings and issues. Resolved all issues and concerns with clients. Answered all questions regarding HRA accounts, enrollment periods, and APR reimbursements. Regions Bank – Remote

Bank Specialist April 2017 – May 2020

NanaBelle Vandergriff, Manager 877-***-****

Received cash and checks for deposit. Processed deposits and payed out funds. Ordered and distributed customers debit cards and check books. Completed transactions and provided customers with receipts. Provided all bank services within my scope to customers. Process wires and western union wires. Assisted with online accounts. Opened and closed customers’ accounts. Al Packer Ford – West Palm Beach, FL

Front Desk Receptionist July 2014 – April 2017

Kevin Moore, Supervisor 561-***-****

Received and routed all incoming calls. Communicated messages to the appropriate parties in a timely manner. Greeted all guests entering the dealership. Communicated with all guests and staff via email, text, and phone calls. Handled all guest concerns and issues. Finalized and documented payments. Filed and organized all documentation for payments and sales paperwork. Maintained full inventory of car keys and manuals.

Education:

BS Accounting – Texas Southern University

Expected graduation December 2024

AA Degree – Palm Beach State College

Graduated December 2022