Customer Service Restaurant Manager

**** ******* ***, ********, ***** 708-***-**** ad0stl@r.postjobfree.com

Profile

Motivated and results-driven professional with a proven track record in fast food management and customer service. Skilled in leading teams, ensuring operational efficiency, and delivering exceptional experiences to customers. Strong problem-solving abilities and ability to thrive in fast-paced environments. I am eager to contribute to a dynamic organization and make a positive impact.

Experience

RESTAURANT MANAGER BURGER KING APRIL 2018-JULY 2020

· Successfully leading a team of employees ensuring smooth operations and excellent customer service

· Implementing training programs to improve employee performance and increase efficiency.

· Managing inventory and controlling costs to meet budgetary goals.

· Handling customer complaints and resolving issues in a timely and satisfactory manner

Crew Team Member T mobile september 2020-febuary 2022

· Responded to prospects questions with persuasive communication skills and in- depth knowledge of available products and services.

· Worked well with automatic computer dialing and proprietary software to manage daily call loads

· Eduacted customers about product or service offerings meeting induvials needs

· Broke down objections using friendly, persuasive strategies. RESTAURANT MANAGER MCDONALDS DECEMBER 2021-OCTOBER 2023

· Reconciled daily transactions, balanced cash registers and deposited restaurants earnings at bank.

· Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

· Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.

· Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.

· Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

· Checked with guests to get feedback on food served, resolve issues, bring Document4.docx 1 / 2

https://mylincoln-my.sharepoint.com/:w:/r/personal/clazaro225c0f571e-a8c9-43e7-a0b4-f4116ffb85dc&_SRM=2%3AS%3A73 10/23/23, 11:43 PM Page 1 of 1

Contact this candidate