Junito Rosacia

+639********* • Manila, Philippines • ad0st0@r.postjobfree.com

WORK EXPERIENCE

****-*** ** ******* ********* - Australia

Data Analyst

TheLimbic (www.thelimbic.com), Sydney, Australia

Assigned to work with Twoconnect’s client account in Australia and performed the following:

● Developed analytical and data strategies to understand the user experience across multi-channel marketing programs, including all media

● Wrote SQL statements to extract data from MySQL databases and turned them in a useful and more informative presentation

● Managed Salesforce Marketing Cloud platform

● Supported the data and reporting needs of the data team in the area of analysis, reporting, modeling, and profiling

● Served as the subject-matter expert on data sources, data definitions, and processes for capturing, accessing, and extracting data

● Worked to automate data processes and reports

● Established quality control measures to ensure accuracy of data and reports

● Provided actionable strategic recommendations for continuous improvement in marketing activities for the client and their customers

● Provided data analytics recommendations and knowledge expertise

● Involved in social media planning and buying

2021-Jul to 2022-Aug GrowthAssistant - USA

Digital Marketer and Marketing Data Analyst

GrowthAssistant (www.growthassistant.com), Chicago, Illinois Designated to work with its big-ticket client account in the USA, FabFitFun

(www.fabfitfun.com) and performed the following:

● Developed paid client ads for use on Facebook, Instagram and YouTube platforms, achieving average of 800 subscriptions, improving past campaigns implemented.

● Tracked, analyzed and reported on marketing campaign performance monthly to help with optimizing current and future plans; platforms include Social Media and Programmatic Ads.

● Prepared and presented reports using Excel and Google Data Studio

● Helped in lowering-down Cost-Per-Acquisition from over $100 to less than $80 on average.

● Implemented new strategies to improve click-through rates and conversion. 2017-Nov to 2021-Jan Levis International Marketing, Inc. - Canada Facebook Ads Marketer

● Managed to generated 392 leads spending only $7000 from monthly budget of $10000

● Lead Generation Campaign Management - Created, managed, and optimized campaigns on Facebook. Generated leads for online coaching business.

● Worked flexible hours across night, weekend and holiday shifts. 2012-Jul to 2018-Dec Standard Chartered Bank Singapore - Singapore FMIS Technical Support Analyst

● Conducted accurate and timely responses to client issues servicing more than 300 trading telephone system and VoIP users.

● Improved trader and client productivity by ensuring trading system including servers, switches, routers, and desk phones are working 100% daily.

● Produced quality service delivery, performing on-site and off-site support, and prioritizing support requests found on incident ticket management system and improving overall client experience resulting in renewed service contracts for 4 years.

● Ensured that issues logged are 100% resolved or escalated when needed.

● Coordinated with outside technology vendors and providers to ensure smooth daily bank operations.

2011-Aug to 2018-Dec Black Box Network Services, Singapore Network Support Engineer

● Managed to deploy at least 5 network routers and 10 switches used for British Telecom VoIP systems.

● Co-ordinated in configuring system based on business specifications such as setting up of 1000 turrets or phones, Windows server configuration, LAN setup, installation of desk phones with assigned IP addresses. 2011-Jan to 2011-Aug LivingWorks LLP, Singapore

Systems Integrator

● Facilitated programs configurations for home automation system using Control4 system.

● Designed and recommended best LAN setup that will serve as backbone for Control4 system setup.

● Arranged technical support in installation and integration of Audio and Video appliances, light switches and dimmers, motorized blinds, and air conditioners.

2007-Jul to 2010-Nov Saudi Media Systems, Riyadh, Saudi Arabia Systems Programmer

● Achieved successful deployment of assigned projects to over 10 clients of Saudi Media Systems.

● Installed, configured, and troubleshooted network routers and switches.

● Configured routing and VLAN switching using Cisco and HP core and access switches.

● Developed a good working relationship with other vendors to meet tight project deadlines and requirements.

EDUCATION

Hannam University – Daejeon, South Korea

Master of Science in Information Technology

STI College – Tacloban City, Philippines

Bachelor of Science in Computer Science

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