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Technical Specialist Technology Solutions

Location:
Syosset, NY
Posted:
November 01, 2023

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Resume:

Albert Tse

ad0ssz@r.postjobfree.com 516-***-**** in/albert-tse

An experienced Senior Technical Specialist with a strong background in technology solutions and a focus on building customer relationships. Highly skilled in articulating technical details to technical and C-level stakeholders, driving innovative solutions and providing expert advice on software applications and IT strategies. Proven ability to identify, solve and meet business objectives using best-of-breed technologies.

PROFESSIONAL EXPERIENCE

Senior Solutions Architect

January 2018 – May 2023, NY, New York

Future Tech Enterprise

Responsible for scouting and evaluating new and emerging technologies to incorporate into solutions portfolio. Provide innovative and modernized hybrid infrastructure solutions to meet complex business objectives. Solutions include, datacenter, server, storage, networking, converged infrastructure, backup, data protection/disaster recovery, HPC, VDI, client and endpoint refresh/deployment services. Strategic partners include Dell EMC, HPE, Supermicro, Nvidia, NetApp, Lenovo, VMware, RedHat and Veeam.

•Architected and led technology refresh major military contractor across the enterprise.

•Managed cross-functional team of 60+ to deliver national project on time and within budget.

•Provided multi-vendor solutions and custom professional services to a diverse range of clients in the commercial, enterprise, education, government and federal sectors.

•Pioneered the development of new technology offerings such as Nvidia Omniverse, AI/ML/DL, Dell APEX, HPE GreenLake and NetApp BlueXP.

•Developed and sustained long-standing, trusted customer relationships by providing proactive support and ensuring their success.

•Developed customer relationships and provided consultative insight into solving complex business challenges.

•Mentored and trained team members to help them meet customer needs.

Senior Storage Architect

October 2010 – August 2017, NY New York

Dell EMC

Managed product and architectural designs, in public and/or private cloud technologies, operating systems, databases, middleware, storage and backup solutions. Defined and supported the data storage (NAS & SAN) needs for customers through Dell EMC’s diverse portfolio. Led the design and distribution of innovative technology solutions for partners and customers. Ensure service is in alignment with the fundamental principles of product use that include satisfying the requirements of the business, cost-effectiveness, scalability, compliance, security and flexibility. Provide technical mentoring and training to junior engineers and architects.

•Dedicated technical specialist to highest-level partners in the Eastern and Central US.

•Empowered partners to improve performance and ROI/TCO through training on assessment tools.

•Provided partner sales and engineering teams with the expertise and tools needed to design, position and sell differentiated solutions.

•Standardized infrastructure platforms, processes and tools and recommended suitable technology solutions.

•Managed projects and initiatives through the implementation lifecycle as well as provided support for related activities.

•Led multi-vendor evaluation and won international data storage refresh.

•Closed multi-year, multi-million-dollar cloud solution for major medical company.

•Exceeded sales quota by 10%+ for 6 consecutive years, ranking in national top sales tier.

Data Protection / Senior Disaster Recovery Specialist

November 2008 – December 2009, NY New York

Virtera / Glasshouse Technologies

•Led technical delivery efforts on projects involving the implementation of business strategies aimed at accelerating the adoption of virtualization and other cutting-edge technologies.

•Conducted assessment services to validate, enhance, and construct data storage, data protection, business continuity, disaster recovery plans. Leveraging VMware SRM, Del EMC and the NetApp software suite.

•Performed data protection evaluations, validations, storage performance benchmarking, gap analysis, health checks, validations and file systems analysis for both virtual and physical environments.

•Created comprehensive runbooks, schematics and training materials for solution and process plans related to disaster recovery.

•Noteworthy achievements include conducting disaster recovery assessments and validations for major international bank, healthcare provider and other government/military installations.

•Provided vendor-neutral, expert-level guidance on solutions and strategies.

•Crafted Statements of Work (SOWs) for potential professional services and assessment opportunities.

•Developed scalable and replicable processes and procedures for new offerings within the "Storage Practice" covering everything from presales to delivery.

ADDITIONAL EXPERIENCE

Ziff Brothers Investments, Rockefeller Group Telecommunications, Inc., Olympus Corporation, Marsh, Deutsche Bank, Sumitomo Mitsui Bank, McKinsey & Company, NASA, US Army, Raytheon, Northrop Grumman, John Hopkins University, Sotheby’s

EDUCATION & CREDENTIALS

Bachelor of Science, Information Systems at Pace University, New York, NY

Master of Professional Studies, Christian Ministry and Church Development at Alliance Theological Seminary, Nyack, NY

Technical Certifications: AWS Certified Cloud Practitioner • Microsoft Azure Fundamentals • Dell EMC TA (Technology Architect) Midrange Storage Solutions and Network Storage • Dell EMC Backup and Data Protection • NetApp Accredited Storage Architect



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