Customer Service Store Manager

Location:

Posted:

November 01, 2023

RUTH ANN SMITHERS

262-***-**** **********@*****.***

OBJECTIVE

Seeking full time employment in a position that would benefit from my forty plus years of customer service experience.

I am a caring, compassionate, and conscientious employee who is hard working, organized, dependable, and pays close attention to detail.

Works well independently and as part of a team to accomplish individual, department, and company goals.

WORK HISTORY

Assistant Store Manager and Merchandiser, Milaeger’s, Racine, WI August 2018 - July 2023

In store/On call manager of customer service issues. Displaying and stocking merchandise throughout the entire store.

●Supervising store, cashiering, counting and balancing drawers and safe, and closing responsibilities of locking up.

●Worked quickly and efficiently to maintain a well stocked store of multiple displays in different departments.

●Kept a friendly and respectful rapport with colleagues.

Retail Merchandiser, Hallmark Greeting Cards, Racine, WI October 1996 – May 2019

Displaying the greeting cards at local Walgreens, Pick N Saves, Kohls, Piggly Wiggly, USPS, and Hobby Lobby stores.

●Worked quickly to complete stocking, straightening, and re-ordering within a timely budget.

●Kept a friendly rapport with co-workers and store management at all accounts.

Group Exercise Instructor, Razor Sharp Fitness, Racine, WI September 2013 –July 2023

Group instructor for the daily water aerobics class with 3-12 class participants.

●Created and lead a well-rounded, safe, and energetic exercise routine for individuals at different fitness levels.

After-School Instructor, Lighted School House, Racine, WI September 2009 – May 2010

Supervisor students in the before and after school program for Wind Point Elementary School.

●Facilitated activities for students in individual or group settings to present or reinforce learning concepts.

St. Vincent De Paul, Meal Program Director, Racine, WI September 1998 – December 2003

Managed the Tuesday Night Meal Program at the St. Rose/Head Start meal site in Racine, WI.

●Worked with many generous individuals who volunteered their time and talents to feed 50-125 people weekly.

●Scheduled charitable groups for the upcoming year, and mailed annual letters on a timely basis.

COMMUNITY INVOLVEMENT

PTSA Treasurer, R.E.A.L. School, Sturtevant, WI (2016 -2018)

Kept accurate banking records, including filing, preparing correspondences, enter and present data (Excel doc).

Master Gardener Volunteer /Project Coordinator, Board Member, Wind Point Lighthouse, Racine, WI (2003- Present)

Contacted volunteers, set up group work days, wrote grant requests for projects, and followed up with gratitude.

Civics Director, Welcome Club of Racine, Racine, WI (2001- Present)

Coordinated dates of volunteer services, Set up and promote sign-ups, remind volunteers, and facilitate events.

EDUCATION TRAINING

Gateway College, Online computer courses in Word and Excel, R

Moraine Park Technical Institute, Checker-Cashier Training Course, West Bend, WI

Kewaskum High School, High School Diploma, Kewaskum, WI

UW Extension, Master Gardening course, Racine WI