Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Los Angeles, CA
Posted:
November 01, 2023

Contact this candidate

Resume:

Sincere, honest, punctual, organized with a

sense of duty and responsibility. Always

willing to gain new skills and accept

challenging assignments. Currently looking

for a sales and marketing positon any

sector where my current and potential

skills can be groomed and maximized.

ELENA

OLEYNIKOVA

PROFILE

CONTACT

EMAIL: ad0sox@r.postjobfree.com

PHONE: +1-323-***-****

SKYPE: Riwan88 (Elena

Oleynikova)

BIO - DATA

EXPERIENCE

FASHION MODEL

AGENCIES: ELITE MODEL MANAGEMENT, URBAN, POINT, MANNEQUIN, APPLE, INSTYLE, UPGRADE, IEG MODELS, UPMODELS, GYMMI MODELS, TRUST MODELS, MAJOR MODEL MANAGEMENT

PLACES AND LIST OF CITIES: SAINT PETERSSBURG, MOSCOW, HONG KONG, SINGAPORE, BANGKOK, GUANGZHOU, SHANGHAI, SHENZHEN, LONDON, PARIS, MILAN, ISTANBUL, MEXICO CITY, LOS ANGELES.RUSSIA, HONG KONG SINGAPORE, FRANCE, UK, THAILAND, ITALY, TURKEY, CHINA, MEXICO AND USA

. 2005 – PRESENT

• Job include print publications (editorial, magazines and etc.), advertisements or live appearances, endorsements, promotions, inaugurations and/or public appearance, including television/film acting or other theatrical appearances, TVC, fashion and ramp shows, sport and cultural events and other similar role.

• Work closely with photographers, fashion coordinators, directors, producers, stylists, make-up artists, models, and clients to produce the desired looks by requested deadlines.

• Incorporated excellent time and scheduling management into my daily life to accommodate the mass amount of traveling and flexibility required

• Perceived the client's needs and took requisite action to fulfill what was required at each job

• Build strong relationships and rapport with agents by consistently displaying reliability, maturity and professionalism

• Follow strict routine of sport, diet, sleep, and daily exercise to maintain optimum health and marketable appearance

TRANSLATOR FOR FASHION MANUFACTURERS AND WEBSITES

STRAWBERRY.NET HONG KONG AND SINGAPORE AUG 2008 - AUG 2009

• Translator on diverse fashion events and exhibitions for Asian companies and individuals.

• Marketing and sales enforcement of products from Hong Kong companies to Russia - mainly jewelers and fashion producers.

• Translator for the Hong Kong based website strawberry.net KIKIRIKI.COM TURKEY, ISTANBUL October 2019- August 2021

• Translator on diverse website contents and product descriptions

• Translation from English to Russian

VOLUNTEER WITH CHILDREN

INSTITUTE OF MENTAL HEALTH AUG 2008 - AUG 2009

• Appling and practicing psychological skills and knowledge (volunteer objective was for IMH patients to rebound quickly on their road to good mental wellbeing).

• Responsible for the organization of internal and external events NATIONALITY: Russian

STATUS: Single

COUNTRY OF RESIDENCE: Los Angeles

DATE OF BIRTH: 31.05.1986

HEIGTH: 175

WEIGHT: 62

EDUCATION

SPECIALIST DIPLOMA IN APPLIED PSYCHOLOGY

RAFFLES COLLEGE SINGAPORE (UNIVERSITY OF WALES, UK) SEPT 2008 - SEPT 2011

GENERAL CURRICULUM IN MANAGEMENT AND

ECONOMICS

UNIVERSITY OF ENGINEERING AND ECONOMICS OF

SAINT-PETERSBURG SEPT 2004 – JUN 2007

Sincere, honest, punctual, organized with a

sense of duty and responsibility. Always

willing to gain new skills and accept

challenging assignments. Currently looking

for a sales and marketing positon any

sector where my current and potential

skills can be groomed and maximized.

ELENA

OLEYNIKOVA

PROFILE

LANGUAGES

GENERAL SKILLS

EXPERIENCE

SALES MANAGER AND CUSTOMER SERVICES

UNIQ LUXURY MEXICO CITY MEXICO APR 2018 - SEPT 2019

• Handling inbound and outbound contacts from customers via phones, emails, social Medias

• Developing and maintaining relationships with business partners

• Developing strategic plans and its implementation

• Training and maintaining and effective management team of 3

• Responding to inquiries, complaint and resolve efficiently for internal, external clients.

SALES MANAGER AND MARKETING

BELLA ROSA MEXICO I HONG KONG JAN 2019 – AUG 2021

• Development and achievement of sales through online platform

• Handling and maintaining sales and promotions with customers via email, MarketPlace, phone calls, Social Medias and personal meetings

• Responding to customers requests, problems solving of complaints

• Focusing on growing and developing clients, together with expending business.

SALES MANAGER AND CUSTOMER SERVICE

STONE GALLERY, COUNTERTOP FABRICATION I LOS ANGELES NOV 2021 – JAN 2022

• Development and achievement of the sales and installation service of the countertops for the kitchen and bathroom

• Developing strategic plans and its implementation

• Maintaining daily orders via phone calls and email conversation with the customers, fabricators and suppliers

• Focusing on growing and extending clients list, together with expending business

• Managing a customer database, point of existed and new contacts, including coordination and communication with fabricators, completing the project from the first call to the final delivery of the project. SALES MANAGER/CUSTOMER SERVICE AND BUSINESS DEVELOPMENT HVAC COMPANY I LOS ANGELES FEBRUARY 2023 – AUGUST 2023

• Managing a customer database, point of existed clients base and focusing on expending new leads

• Successfully managed a sales team members/technicians/installers of 10+ people to meet and achieve sales goals.

• Developed and implemented sales plans to expand customer base and increase customer retention.

• Presented sales, revenue, and expenses reports to management teams.

• Monitored the performance of sales and customer service team members and worked to increase team morale and motivation.

• English - Advanced

• Computer Skill - MS (Word, Excel,

Access, Power Point, Outlook),

• Leadership

• Conflict Resolution

• Time Management

• Teamwork

• Communication

• Driver’s License

MANAGEMENT TRAINING

ST. REGIS HOTEL MEXICO CITY MEXICO JUN 2014 - SEPT 2014

• International Hospitality & Tourism Management (Focusing on the development of executive skills and strategic thinking, this program delivered the key competencies required in the industry while developing a student’s understanding of international and intercultural management needs).

EXECUTIVE ACCOUNTANT

UPGRADE MARKETING COMPANY MEXICO CITY MEXICO OCT 2015 – MAY 2016

• Responsible for the development and achievement of sales through the direct sales channel.

• Focusing on growing and developing existing clients, together with generating new business.

• Write business plans for all current and opportunity tender business.

• Interface between the customer and all relevant divisions. ENGLISH

RUSSIAN

SPANISH



Contact this candidate