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Customer Service Rancho Cucamonga

Location:
Rancho Cucamonga, CA
Posted:
November 01, 2023

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Resume:

Bryan Villanueva

Rancho Cucamonga, CA

Objective: To obtain a position in a company where my acquired skill set, knowledge, past experience, and education will be utilized not only to benefit the company, but to expand my knowledge & abilities leading to future growth.

Skills:

General Labor/Logistics

-Forklift Certification

-RF Scanner, Electric Pallet Jack, Cherry Picker forklift, essential warehouse tools/equip.

-Order Picking/Sorting

-Basic Knowledge of Q.C. and Safety Procedures, OSHA Regulations

-Basic Knowledge of Production Activities

-Loading/Unloading

-Inventory Control/Cycle Counting

Coordinator Duties/Shipping & Receiving

-10 Key touch/50 wpm

-Coordinate with Purchasing Department to expedite needed shipments and to resolve PO or item discrepancies.

-Coordinate transportation for all customer returns and refusals

-Microsoft office, Excel, Word, Outlook.

-Verifying Receiving Docs, BOL, Packing Slip, Etc.

-Creating Shipping Docs, BOL, Address Labels, Etc.

-Booking, Quoting LTL or truckload shipments

-Completing and Maintaining Shipping and Receiving Logs

-General Shipping or Receiving End of Day Reports.

-Order Entry/Processing

-Calendaring/Scheduling

-SAP Program, Quick Books, WMS, MS Office (Excel/Word/Outlook)

Experience:

04/2023 – Present Job Pacific Cycle Rancho Cucamonga, CA

Job Title: Shipping Coordinator

Created BOLs, & invoice, etc.

Worked on SAP WMS daily

Helped manage warehouse employees

Scheduleed pick ups & Tracking shipments

Loaded trucks in case of an emergency

Maintained delivery monitors to ensure inbound and outbound shipments are processed timely and accurately.

Created all picking labels for order pickers

Investigated delivery exceptions/discrepancies for customer service and credit departments.

10/2020 – 03/2023 Reliable Source Metals Fontana, CA

Job Title: Shipping Coordinator

Created shipping documents such as invoices, BOLs, etc.

Quote LTL carriers

Data entry for all shipments

Help manage warehouse employees.

Schedule pickups & Track shipments

Prepare, separate, and distribute all receiving labels and paperwork.

Coordinated with Purchasing Department to expedite needed shipments and to resolve PO or item discrepancies.

Audited and maintained returns database on a daily basis.

02/2020 - 10/2020 ManpowerGroup inc. Pomona, CA

Job Title: Inventory Specialist (Covid Layoff)

Ordered inventory from vendors and suppliers and securing shipment arrival times

Managed inventory by stocking and cataloging products for a business

Performed quality checks on stored inventory and discarding inventory that does not meet the company’s standards

Updated inventory count and maintaining inventory records to share with management

Reported discrepancies in inventory that indicates theft, such as too little inventory at the last count

Implemented loss prevention programs to prevent theft

Obtained estimates and price details from different vendors to compare costs

Researched the accuracy of product details and testing new products

10/2019 - 01/2020 Disneyland Distribution Center Ontario, CA

Job Title: Order Picker/Forklift Operator (Seasonal)

Picked orders manually by foot with tote carts

Picked orders with Cherry Picker forklift (Raymond)

Performed put aways on standup forklift for receiving department (Raymond)

Received, inspected, and stacked products/materials. Shrink wrap boxes, pallets, and wagons. Performed other warehouse duties as assigned

Located, retrieved, and picked products in cartons and totes

Manually loaded/unloaded trucks, trailers, and/or wagons. Manually loaded/unloaded boxes and totes to a conveyor-sorter. Manually pulled, connected, and disconnected delivery wagons

Worked under specific productivity standards of performance

09/2015 - 01/2019 Edward Don & Company Mira Loma, CA

Job Title: Shipping/Receiving Coordinator

Created BOLs, & invoice, etc.

Worked on SAP WMS daily

Helped manage warehouse employees

Scheduleed pick ups & Tracking shipments

Loaded trucks in case of an emergency

Maintained delivery monitors to ensure inbound and outbound shipments are processed timely and accurately.

Created all picking labels for order pickers

Investigated delivery exceptions/discrepancies for customer service and credit departments.

07/2014 - 08/2015 Tru Team Riverside, CA

Job Title: Warehouse Specialist

● Loading and Unloading, Shipping & Receiving

● Recording Shipments and Receipts in daily log

● Inputting inventory into WMS.

● Providing support to Warehouse Maintenance Team

● Cycle counts and inventory control

● Maintaining a clean and safe work environment.

01/2011-07/2014 Adecco Staffing Ontario, CA

Job Title: Jr Technician-Test Engineering Dept.

● Provided engineering support for operations.

● Preventive maintenance for all test stations in accordance with site and external

customer requirements.

● Initiate project planning for new test equipment assembly, lead team on

equipment assembly, wiring, and calibration for production readiness.

● Troubleshoot and repair set top box failures using 8D or CAR methodology.

● Maintained inventory levels of spare test/process equipment for operations.

Education:

2010 Eric Birch High School Fontana, CA

References:

Arnold Enriquez - Celestica: 909-***-****

Ryan Magby - Edward Don & Company: 951-***-****

Arthur Rahe - Reliable Source: 951-***-****



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