Electronics Engineer
Resume:
**************@*****.***
Winnipeg, MB
Skills
•Product and Service Troubleshooting
•Equipment Maintenance and Installation
•Quality Control & Assurance
•Configuring Devices
•Diagnosing Issues
•Organizational Skills
•Customer Service
•Reliable & Trustworthy
•Supervision & Leadership
•System User Support
•Network Hardware and Software
•Business Acumen
•Techno Savvy
•MS office, MAC, Windows,Linux
•Communication Skill
Education And Training
02/2021
Diploma:
Business Administration
University of Regina
Regina, SK
06/2015
Bachelor of Engineering:
Electronics And Communication
GTU,India.
Vikas Patel
Summary
Committed Service Technician actively pursuing opportunity to utilize advanced knowledge of system installation and integration. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management and customer skills.
Experience
HGS Canada /ASTOUND BROADBAND- Technical Service Representative
09/2022 - 09 2023
•Consulted with customers regarding needs and addressed concerns.
•Demonstrated excellent communication skills in resolving product and consumer complaints.
•Ability to work under continual pressure and demonstrate the flexibility to work in a constantly changing environment
•Determines customer needs and recommends solutions to the customer, utilizing support personnel as required
•Developed and implemented organizational policies and procedures to ensure compliance with industry regulations and best practices.
•Deals with customers for the purpose of retail sales, product returns and repairs, organizing product displays, and to attend customer premises
•Good organizational and problem-solving skills
•Supplies information and responds to inquiries from internal and external individuals in accordance with departmental guidelines
• handle billing processes, including invoicing, payment processing, account reconciliation, customer communication, and recordkeeping.
•Computer proficiency being Skilled in data entry
•Process claims by reviewing documents and entering data, Maintain organized claim files and accurate documentation,Ensure compliance with regulations and company policies..
Rona - Crew Member
Regina, SK
01/2022 - 05/2023
•Organized and restocked supplies to support operations and team productivity.
•Received deliveries, scanned packages and updated orders in internal database
•Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
7 Eleven - Sales Associate
Regina, Saskatchewan
09/2019 - 09/2021
•Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
•Built and maintained relationships with peers and upper management to drive team success.
•promotion various products by explaining unique features and educating customers on proper application.
Calibre Elctronics - Quality Engineer
India
06/2015 - 03/2019
•Monitor and inspect products or processes to ensure they meet quality standards and specifications.Participate in the product development cycle giving input about clients' potential needs
•Develop and implement quality assurance procedures and processes to prevent defects and deviations from standards.
•Conduct tests and inspections on products, components, or materials to identify defects or non-conformities.
•Investigate quality issues to determine their root causes and work with cross-functional teams to implement corrective and preventive actions.
• Conduct internal audits to ensure compliance with quality standards and regulatory requirements.
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