Patient Care Coordinator

Objective:

Striving to make a difference, obtaining a full-time position with a company that will office a challenging and rewarding career for a patient care coordinator in a professional environment that will advance my personal and professional growth.

Education:

Texas School of Business 2012 – Certified Medical Assistant San Jacinto College 2011- GED

Courses & Skills:

Data Entry, Micro Soft Office, Appointment Scheduling, EMR Experience, 30 WPM, Multi-Tasking, High Phone Volume Triage, Medical Terminology, Insurance Verification and Authorizations, Financial Counseling, Clinical Referral Knowledge, Medical Ethics, Medical Office Procedures.

Employment:

Baker Orthotics and Prosthetics

Patient Care Coordinator March 2022 - Current

·Answer all calls made to Baker O&P.

·Obtaining all patient information needed for proper registration and scheduling.

·Ensuring all required documentation that is needed for insurance approval is obtained.

·Insurance verification, authorizations, and financial counseling.

·Transcribing faxed orders and documentation into OPIE system.

Shriners Hospital for Children

Department Assistant October 2019- March 2022

Answer all calls made to Shriners Hospital for Children.

Obtaining all patient information needed for proper registration.

Coordinating appointments with multiple departments.

Ensuring all required licenses and permits are up to date.

Complete all special projects assigned to me.

Texas Children’s Hospital

Call Center Representative July 2017- August 2019

·Answer all calls made to Texas Children’s Hospital.

·Obtaining all patient information needed for proper registration.

·Properly scheduling Specialty and Radiology appointments.

·Assist in running Televox Referral system.

·Transcribing faxed radiology orders into EPIC.

·Complete all special project assigned to me.

UT Physicians

Call Center Representative November 2013- February 2015

·Answer all calls made to UT Physicians OB/GYN Dept.

·Maintain a well-organized schedule for assigned physicians.

·Make sure appointments were scheduled precisely before patient enters the clinic.

·Verify insurance; maternity benefits create OB Care Contacts.

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