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Customer Service High School

Location:
Cypress, TX
Posted:
November 01, 2023

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Resume:

Alejandro Gorostieta Jr.

Houston, TX

346-***-****

ad0sl9@r.postjobfree.com

Professional Summary

Energetic young professional looking to find a company where my skills can be utilized in new environments. Looking somewhere where I can really set my roots with a company that has a great mission statement and workplace culture. Strengths in organization and skill building as well as team management and customer service. Always up for an opportunity to learn and grow my skills as well as enhance the success of others around me.

EXPERIENCE

G£L Performance - Asst. Manager/ Exhaust Technician

April 2022 - Current

●Responsible for diagnosing, repairing, and maintaining exhaust systems in vehicles.

●Diagnosing vehicles to determine whether there are internal problems without the repair of catalytic converters or any place along the exhaust.

●Prepares pricing guides and maintenance menus for frequent labor operations.

●Handles customer complaints immediately and according to the shop's guidelines.

●Maintains a safe work environment.

●Perform basic and complex care and maintenance, including changing oil, checking fluid levels, and rotating tires

●Repair or replace worn parts, such as brake pads, wheel bearings, and sensors. Perform repairs to manufacturer and customer specifications.

●Explain automotive problems and repairs to clients.

All Performance, Houston, TX — Exhaust Technician/ Inspector

August 2021 - March 2022

●Diagnosing vehicles to determine whether there are internal problems without the repair of catalytic converters or any place along the exhaust.

●Responsible for diagnosing, repairing, and maintaining exhaust systems in vehicles.

●Conducts inspections for compliance with laws, codes, standards, and regulations, and proper display of current licenses.

● Examines permits, licenses, applications, and records to ensure compliance with licensing requirements.

FedEx, Katy, TX— Package Handler

June 2020-September 2020

●Loads and unloads packages at the warehouse.

●Make sure all packages are properly packed and loaded.

●Follows written and verbal instructions from the warehouse manager.

●Prepares packages for delivery using scanners, handheld printers, and packing materials.

EDUCATION

Universal Technical Institute

May 2021- July 2021

Mayde Creek High School, Katy, TX — High School Diploma

June 2018

SKILLS

●Skill building

●Sales

●Organization

●State and federal regulations

●Customer Service

●Team management

●Strong work ethic

●Physical stamina

●Problem Solving

●Compliance



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